Mobility Coach Operator I - Transit

City of Greeley•Greeley, CO

6d•Onsite

About The Position

Join the City of Greeley as a CDL Driver Are you ready to make a meaningful impact in your community this year? The City of Greeley is seeking full-time CDL drivers to strengthen our Greeley-Evans Transit (GET) program. With new opportunities for career advancement, competitive compensation, and the chance to contribute to a vibrant community, this role offers more than just a paycheck—it offers purpose. As a Transit Bus Operator, you will be pivotal in providing safe, timely, and efficient passenger transportation within the Greeley-Evans Transit service area. Reporting to the Mobility Manager, your responsibilities include ensuring compliance with system policies, maintaining on-time performance, and prioritizing passenger safety. We offer a CDL training for those that do not have a CDL at the time of hire. As a condition of receiving City-funded CDL license training, employees are required to repay the City of Greeley up to $3,500 if you resign or are terminated for cause within 24 months of your start date. Details will be available in a CDL Training Reimbursement Agreement provided during the interview process. Help us drive the future of mobility in Greeley! Apply today to embark on a meaningful journey with GET. Veterans are strongly encouraged to apply—your dedication and experience are highly esteemed. Applications are accepted continuously, and the posting may close at any time—don’t hesitate to apply!

Requirements

High School Diploma or equivalent.
Current Commercial Driver’s License (CDL) with Class B-P2 Passenger and Air Brake Endorsements or the ability to obtain within 6 months.
Ability to pass and maintain DOT Physical Requirements.
Participation in Federal Transportation Administration (FTA) and Department of Transportation (DOT) mandated Drug and Alcohol testing programs.
Knowledge, understanding, and ability to adhere to Federal Transportation Administration (FTA), Department of Transportation (DOT), and Federal Motor Carrier Safety Administration (FMCSA) regulations.
Ability to complete on-going GET bus driver training programs including updates on FTA, DOT, ADA Paratransit, and safety information.
Excellent knowledge of Americans with Disabilities Act (ADA) regulations and has a demonstrated ability to perform duties associated with operating paratransit services including the safe transportation of passengers with disabilities.
Able to provide exceptional customer service while adhering to transit Department and City policies and procedures, perform auxiliary tasks with minimal supervision, and provide detailed, accurate, and objective written and verbal reports to dispatchers and supervisors.
Ability to adhere to the work requirements of seasonal service demands, including overtime and extra shift requirements, and limited availability of time off during peak service demands and special events.
Knowledge of streets, locations, restaurants, and hotels of the GET area.
Ability to safely operate a bus under adverse weather conditions.
Skilled in basic computer operations, word processing and spreadsheet software.
Must be able to enter and exit the vehicle and move around equipment and facilities. Includes the ability to walk, climb stairs, and navigate uneven surfaces.
Must be able to occasionally lift and/or move items up to 50 pounds, such as safety equipment or personal belongings of passengers.
Must be able to remain seated for extended periods while operating a vehicle, with periodic opportunities for movement.
Must be able to operate vehicle controls and related equipment requiring manual dexterity and hand-eye coordination.
Must be able to frequently bend, reach, stoop, turn body in all directions, and kneel as required to inspect the vehicle, assist passengers, or secure mobility devices.
Must have sufficient visual acuity, with or without correction, to operate a motor vehicle safely and to read instruments, signage, and documentation during day and night conditions.
Must have the ability to hear and understand verbal communication, warning signals, and equipment sounds in a variety of environments.
Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation.

Nice To Haves

Previous Bus Operator experience.
Military veterans
Passenger Safety and Sensitivity (PASS) certification.
Bilingual in English and Spanish.

Responsibilities

Operates transit buses along designated routes, adhering to established schedules while prioritizing safety.
Completes daily pre- and post-trip inspections in accordance with DOT, FTA regulations and city policy, reports safety and maintenance issues to maintenance staff.
Monitors service performance at time points, responds to mechanical or route delays, and provides support to fellow operators.
Provides high-quality customer service by answering questions, offering directions, assisting with boarding (e.g., wheelchairs, bikes, luggage), and ensuring ADA compliance.
Responds appropriately in emergency situations (e.g., accidents, breakdowns), ensuring passenger safety, evacuating if needed, and completing required documentation.
Conducts basic vehicle upkeep, including refueling (CNG), cleaning vehicle interiors/exteriors, and maintaining a safe and orderly environment.
Performs regular inspections and maintenance of transit amenities (bus stops, shelters, benches, signage) and identifies hazards such as ice, snow, or damage.
Prepares incident/accident reports and documents public complaints accurately and objectively.
Acts as a team player by communicating service updates and concerns with supervisors and peers and contributes ideas for improving safety and efficiency.
Supports route planning and scheduling activities through input and feedback to supervisors.
Provides informal guidance and coaching to new or current operators and may assist in operator training and policy/procedure clarification.
Uses transit technologies such as tablets, automated fare systems, AVL, radios, and destination signs; helps train others in their use as needed.
Maintains professionalism, clean appearance, and clear radio communication at all times.
Promotes a culture of safety by reporting hazards, adhering to protocols, and ensuring safe environments for passengers and staff.
Performs other duties as assigned.