Project Manager, Technology Infrastructure

CIBC • Chicago, IL

5d • Hybrid

About The Position

The Technology Infrastructure Project Manager is responsible for overseeing and managing technology infrastructure projects within the bank. This role requires a detail-oriented individual with strong project management skills and a solid understanding of technology infrastructure components. The incumbent will collaborate with cross-functional teams to deliver projects on time, within budget, and in accordance with quality standards while ensuring alignment with the bank's strategic objectives. The US Technology Operations team is responsible for the day-to-day operational management of the Technology Infrastructure environment, providing a cost effective and secure infrastructure, and evolving the environment to meet the needs of the US Region. Technology Infrastructure is the entire collection of hardware, software, networks, data centers, facilities and related equipment used to develop, test, operate, monitor, manage and/or support information technology services. Additionally, you'll help increase the skillset of Project Managers within the Technology Operations role by contributing to the organizational knowledge of project management and delivery leadership through teaching, hosting learning sessions, and supporting the maturity of our Technology Operations Project Management Office. CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days may be remote.

Requirements

• A minimum of 7 years of experience in project management, with a focus on Technology Infrastructure projects, preferably within the banking or financial services industry.
• A Bachelor's degree in Information Technology, Project Management, Business Administration, or a related field.
• Advanced degree or relevant certifications (e.g., PMP, PRINCE2, ITIL) required.
• A proven track record of successfully leading and delivering infrastructure projects on time, within budget, and with high quality.
• A strong knowledge of project management methodologies, tools, and techniques, with experience in Agile, Waterfall, or hybrid project management approaches.
• A sound understanding of technology infrastructure concepts, including data centers, networks, servers, storage, cloud computing, and cybersecurity.
• Proficiency in project management software (e.g., Microsoft Project, Planview, JIRA) and collaboration tools for remote team management and communication.
• Excellent communication, leadership, and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate technical concepts to non-technical stakeholders.
• Ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style, and structure.
• Knowledge of approaches, tools, and techniques for gaining the cooperation and support of others, for working with individuals and groups in a constructive and collaborative manner, for effective use of a broad range of factors, assumptions, frameworks, and perspectives when solving problems.
• Ability to navigate various Technology Operations & Application Development teams across multiple initiatives to identify & where appropriate resolve issues, dependencies, conflicts, and then efficiently drive key work.
• Ability to work cross-functionally with Internal business partners and CIBC lines of businesses and their leadership teams, partner teams and centers of excellence.
• You are a continuous learner who feels fulfillment in the growth of others and are excited to contribute to the deepening of delivery leadership within CIBC Tech Ops PMO.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office).

Responsibilities

• Develop comprehensive project plans, including scope, objectives, timelines, resources, and deliverables.
• Coordinate project activities, tasks, and dependencies to ensure successful execution and delivery.
• Engage with stakeholders to gather requirements, communicate project updates, and manage expectations.
• Collaborate with internal teams, vendors, and partners to ensure alignment and support for project objectives.
• Identify potential risks and issues that may impact project delivery and develop mitigation strategies.
• Proactively address challenges and obstacles to keep projects on track and within scope.
• Allocate resources effectively to support project activities and deliverables.
• Coordinate with resource managers to ensure availability of required personnel and skillsets.
• Monitor project budget and expenditures, tracking costs and ensuring adherence to financial constraints.
• Prepare regular reports and updates for stakeholders on project budget status and financial performance.
• Define and enforce quality standards for project deliverables, ensuring compliance with industry best practices and regulatory requirements.
• Conduct quality reviews and inspections to validate the completeness and accuracy of project outputs.
• Manage changes to project scope, schedule, and requirements, assessing impacts and obtaining approvals as necessary.
• Communicate changes effectively to stakeholders and project team members, ensuring understanding and buy-in.
• Maintain accurate project documentation, including plans, schedules, meeting minutes, and status reports.
• Establish a knowledge repository for lessons learned, best practices, and project artifacts to facilitate future projects.
• Contribute to the maturation journey of our Technology Operations PMO.

Benefits

• Medical
• Dental
• Vision
• Health Savings Account
• Life Insurance
• Disability
• Other Insurance Plans
• Paid Time Off (including Sick Leave, Parental Leave, and Vacation)
• Holidays
• 401(k)
• Incentive compensation plan
• Discretionary bonus component
• Incentive pay
• Banking benefits
• Benefits program
• Vacation offering
• Wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior