Project Manager/Technical Writer

Extend Your Team

2d•Remote

About The Position

We are reinventing consumer credit. We wildly reduce the cost of capital by using technology to easily tap into people’s assets. Our first product is the world's cheapest credit card – backed by home equity. Using many patented technologies, we sped up a process that usually takes 4-6 weeks and thousands of dollars down to as fast as 15 minutes and $0 to get. Who are we? We are a well-capitalized (over $250MM in equity funding) team of technology (Square, Microsoft, Facebook) and finance (Discover, CapitalOne, Goldman Sachs) executives with top-tier investors – Founders Fund, Khosla Ventures, Max Levchin, NYCA, Sequoia, SciFi VC, Caffeinated Capital, etc. Our team includes people who have built: ● Financial products (Square/CashApp, the earliest CapitalOne credit cards) ● Consumer products ( Internet.org , Xbox) ● Technology infrastructure (Visual Studio, Windows & Azure, helped design the C++ & C# languages) ● Mathematics & science infrastructure (computational research at NASA’s JPL) We are missionaries who like to work hard on important problems - and build products that become infrastructure for society. We believe that using technology to lower the cost of capital for consumers is one of these problems - and if we can do it, it could have an infinite impact on people’s lives. Role Overview We’re looking for a highly organized Project Manager / Writer who excels at structuring information, creating clear documentation, and keeping complex initiatives organized and moving forward . This role sits at the intersection of project coordination, writing, and systems thinking . You’ll work closely with cross-functional teams to turn messy inputs into clear plans, documents, and processes that people actually use. This is an ideal role for someone who naturally: ● Thinks before acting ● Asks clarifying questions ● Improves processes instead of just following them ● Enjoys making things clearer, simpler, and more efficient

Requirements

3+ years of experience in project management, technical writing, operations, or a similar role
Strong writing and editing skills — able to explain complex ideas clearly and concisely
Proven ability to organize large amounts of information
Must have experience with Asana
Experience creating and maintaining documentation used by multiple teams
Comfortable working with ambiguity and incomplete information
Strong attention to detail without losing sight of the bigger picture
Flexibility to work US Pacific time 9 AM to 7 PM
Must be based in the Philippines

Responsibilities

Own documentation-heavy projects from intake to completion
Break down ambiguous requests into clear scopes, timelines, and deliverables
Track progress, dependencies, and risks across multiple initiatives
Proactively identify gaps, inefficiencies, or unclear ownership
Keep stakeholders aligned through clear updates and documentation
Create, organize, and maintain internal documentation such as: Process docs, SOPs, PRDs / project briefs, Decision logs, Knowledge base articles
Turn raw notes, conversations, and ideas into structured, readable documents
Edit and improve existing documentation for clarity, accuracy, and usability
Establish and enforce documentation standards and templates
Design logical folder structures, naming conventions, and version control practices
Ensure documents are easy to find, understand, and keep up to date
Think critically about how information flows across teams
Recommend tools or workflows to improve documentation and project tracking
Work closely with product, operations, engineering, compliance, and support teams
Facilitate meetings when needed, capturing clear notes, decisions, and action items
Ask thoughtful questions to surface assumptions and clarify intent
Push back constructively when requests are unclear or inefficient