Project Manager Superintendent

BELFOR Holdings•Concord, NH

About The Position

BELFOR Project Managers have either a restoration or construction focus. This Superintendent role is the second phase of the Project Manager path. Candidates may qualify through internal experience in BELFOR fire, water, contents, or carpentry technician tracks, or through relevant external experience in restoration, cleaning, or construction. Superintendents establish core project management capabilities and, depending on their focus, supervise and self-perform residential and light commercial work or plan and oversee construction projects. They are expected to meet project timelines and budgets, document customer satisfaction, maintain safety and quality standards, and continue developing their knowledge and skills.

Requirements

Carry a current IICRC ASD designation for water-damage-related work.
Complete all BELFOR-required new-hire coursework.
Be certified to operate a Hi-Lo forklift.
Have completed the previous 18 months as an Intermediate Water Damage Specialist, Intermediate Carpenter, or Intermediate Fire Damage Specialist, or have similar industry experience.
Be eligible to operate a motor vehicle under BELFOR's vehicle policy.
Demonstrate a sense of urgency, professional demeanor, positive attitude, and strong work ethic.
Have English-language literacy and fluency.
Be able to supervise and self-perform residential and light commercial work.
Meet the applicable construction or restoration focus competencies described in the job posting.

Responsibilities

Know all TPA program requirements and understand Xactimate estimates and budgets when assigned TPA program work.
For construction projects, understand project scope, schedule work, communicate professionally, ensure safety, and maintain quality control.
Develop project management capabilities, including time management, budgeting, scheduling, site supervision, customer contact, communication, quality control, safety, documentation, and change orders.
Advance knowledge of current and past construction practices.
Review daily project requirements, document progress, and notify managers of progress and challenges.
Provide field documentation, photo logs, graphs, and sketches for TPA projects.
Perform skills associated with prior Intermediate Fire Damage Specialist, Intermediate Water Damage Specialist, or Intermediate Carpenter roles.
Perform daily vehicle safety and maintenance inspections and keep the vehicle clean and serviceable.
Safeguard customers' property according to BELFOR standards and maintain attention to detail.
Apply customer service principles and practices while working within time constraints and meeting specific timelines.
Report time worked and equipment and consumables used accurately and promptly.
Attend BELFOR-sponsored operations and safety training as required.
Supervise and self-perform residential and light commercial work, continuing training until able to complete projects on time and on budget with documented customer satisfaction.
For construction projects, plan, coordinate, and oversee employees and subcontractors; read and manage blueprints; manage projects up to $150,000; and follow local building codes and regulatory agency requirements.
For restoration projects, direct small crews of BELFOR personnel and temporary workers; manage projects up to $50,000; supervise multiple crews on multiple projects; and select suitable disposal options and obtain releases of liability for disposed items.
Attend BELFOR-approved training in areas of lesser experience.
Work nights and weekends as requested and travel periodically.