Project Manager - Sales

Foundation Building Materials•Orlando, FL

1d•Onsite

About The Position

The Project Manager - Sales is responsible for managing and coordinating all phases of assigned customer projects from order entry through delivery and project completion. Serving as a critical liaison between customers, sales, operations, purchasing, vendors, and transportation teams, this role ensures projects are executed accurately, efficiently, and in accordance with customer requirements. This position requires strong analytical and organizational skills, sound business judgment, and the ability to independently manage multiple projects in a fast-paced building products distribution environment. The Project Manager plays a key role in supporting sales growth, customer satisfaction, profitability, and operational efficiency.

Requirements

High school diploma or equivalent required
Minimum of 3 years of project management, sales support, customer service, construction materials, distribution, or related industry experience
Strong understanding of order management, pricing, logistics, and customer relationship management
Experience working with ERP, CRM, and project management systems
Proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
Ability to analyze information, solve problems, and make sound business decisions
Excellent communication, organizational, and interpersonal skills

Nice To Haves

associate or bachelor’s degree preferred

Responsibilities

Manage assigned customer projects from initial order placement through final delivery and completion
Review, validate, and process purchase orders to ensure accuracy, completeness, and compliance with project requirements
Coordinate special orders with vendors, purchasing teams, and branch personnel
Oversee order entry, ticket generation, job costing, and project tracking within company systems
Monitor project schedules, milestones, and deadlines while proactively addressing delays, discrepancies, and project challenges
Maintain ownership of project execution to ensure customer expectations and company objectives are met
Apply established pricing structures, contract terms, and margin objectives in accordance with company guidelines
Evaluate pricing exceptions and recommend adjustments that support profitability and customer retention
Review and resolve billing discrepancies, credits, adjustments, and invoicing concerns
Analyze project costs and financial impacts to support informed business decisions
Serve as the primary point of contact for assigned customers and projects
Develop and maintain strong customer relationships through proactive communication and responsive service
Communicate order status, delivery schedules, product availability, and issue resolution updates to customers
Coordinate with manufacturers and vendors to confirm specifications, lead times, inventory availability, and production schedules
Resolve customer concerns and project issues in a timely and professional manner
Coordinate shipments and delivery schedules with operations and transportation teams
Align delivery timing with customer jobsite requirements and project schedules
Anticipate and resolve logistical challenges while minimizing disruptions to customers and operations
Monitor project deliveries to ensure timely and accurate fulfillment
Prepare, review, and process submittals to ensure compliance with project specifications and customer requirements
Coordinate sample requests and customer approvals
Communicate approved product selections and specifications to manufacturers to initiate production
Maintain complete and organized project documentation, including approvals, correspondence, specifications, and project records
Maintain accurate and current project information within CRM and business management systems
Track project progress, milestones, and completion status
Generate project reports, forecasts, and updates for sales leadership and management teams
Provide project insights and recommendations that support sales planning and operational effectiveness
Partner with outside sales, operations, purchasing, accounting, and branch leadership teams to ensure successful project execution
Support District Sales Managers by providing project updates, forecasting information, and issue resolution recommendations
Contribute to process improvements that enhance customer service, operational efficiency, and project performance
Perform other duties as assigned to support Sales and corporate objectives