Project Manager, Revenue Operations

Avalara•Durham, NC

12d

About The Position

The Senior Program Manager is a strategic leader responsible for driving projects that ensure Revenue Operations and Go-to Market (GTM) success. This role partners with executive leadership to translate business strategy into executable programs, ensuring agreement and measurable results. You have a proven ability to lead enterprise-wide programs, influence partners at all levels, and deliver complex programs from strategy through execution. You will combine program management expertise with change leadership and the ability to use AI-driven tools and data insights to improve decision-making and operational efficiency.

Requirements

8+ years of program management, strategy and operations, or consulting experience in GTM.
4+ years of direct experience in change management or organizational transformation in GTM
Ability to manage complex programs.
Bachelor's degree in business or related field.
Experience using AI tools (e.g., Glean, Claude) and business intelligence solutions (e.g., Power BI, SQL) to enhance program management, reporting, and executive decision support.

Nice To Haves

Embracing AI as an essential capability.
Experience using AI and AI-related technologies.
Apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
Grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Responsibilities

Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution.
Partner with executive leaders to define program goals, align priorities, and ensure strategic programs deliver measurable value.
Develop comprehensive program plans, including timelines, milestones, dependencies, budgets, resource allocation, and success metrics.
Facilitate executive-level governance, steering committee meetings, by providing concise updates.
Build partnerships across Sales, Marketing, Customer Success.
Lead organizational change management efforts, including partner engagement, communication planning, adoption strategies, and process enablement.
Improve by identifying opportunities to simplify workflows, increase operational efficiency, and improve program governance.
AI-powered tools and business intelligence platforms to enhance program reporting, forecasting, executive communications, and operational insights.