Revenue Operations Manager
About The Position
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving. This role is a different path from typical brokerage careers. It offers the opportunity to take your sales experience and use it to shape strategy, systems, and reporting for the entire company. You will sit at the center of how Circle Logistics grows, with a direct line to leadership and real ownership over the tools that run the business.
Requirements
- Substantial experience in logistics or freight brokerage sales, with comprehensive knowledge of the shipper and carrier sales cycles.
- Advanced CRM expertise: pipeline architecture, sales sequence optimization, and proficiency in designing and interpreting sophisticated reporting dashboards.
- Demonstrated ability to rapidly master new platforms and technologies.
- Advanced HubSpot expertise is highly valued; however, the commitment and capability to become an expert administrator is essential.
- Strong analytical acumen with the judgment to translate complex data into clear, actionable insights for strategic decision-making.
- Exceptional communication skills and established credibility to effectively train and align cross-functional teams across sales, operations, and marketing.
- Unwavering commitment to process excellence, data integrity, and evidence-based decision-making.
Nice To Haves
- Hands-on experience in HubSpot or comparable CRM administration roles (Salesforce, Zoho, or similar platforms).
- Proficiency in marketing automation, lead scoring methodologies, or attribution reporting frameworks.
- Familiarity with data enrichment platforms such as ZoomInfo and enterprise-level CRM data hygiene best practices.
Responsibilities
- Design and maintain CRM pipelines, sales sequences, and reporting dashboards that reflect how teams actually sell.
- Ensure deal stages, properties, and workflows remain aligned with business reality, providing leadership with accurate visibility into pipeline health and forecast accuracy.
- Optimize the tools and processes that drive the freight brokerage sales cycle, from shipper prospecting and opportunity qualification through carrier and shipper relationship management, Business Development Manager coordination, and tracking opportunities from initial contact to booked freight.
- Establish and enforce data quality standards, build standardized sales processes, deduplicate records, segment accounts strategically, and resolve lead disputes.
- Drive CRM adoption across the sales organization to ensure forecasting accuracy and reliable reporting.
- Partner with marketing on campaign execution, landing page optimization, form design, lead nurturing workflows, and attribution analysis.
- Align marketing and sales initiatives to a unified objective: generating qualified shipper leads and accelerating conversion velocity.
- Develop reporting that identifies pipeline bottlenecks and tracks critical KPIs—calls, meetings, opportunities, wins, and revenue.
- Establish CRM best practices training and collaborate with sales leadership, operations, and marketing to drive organizational alignment and continuous improvement.
- Route leads efficiently between teams, oversee data enrichment initiatives, manage company hierarchy associations, coordinate contact sourcing strategies, and support strategic sales planning efforts.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
