Project Manager – Revenue Cycle Vendor Management

OhioHealth•WORK AT HOME - OHIO, OH

8d•Onsite

About The Position

The Project Manager – Revenue Cycle Vendor Management will have a unique opportunity to build a centralized vendor management program and governance model from the ground up. The role is responsible for leading and coordinating vendor-related initiatives across the revenue cycle focused on: vendor performance optimization and quarterly business reviews, contract oversight, implementation of new vendor solutions, and continuous improvement efforts to drive financial and operational outcomes. The position partners closely with internal stakeholders, external vendors, and executive leadership to ensure alignment with organizational goals.

Requirements

Bachelor's Degree: Finance
PMP - Project Management Professional - Project Management Institute
Deep understanding of the healthcare revenue cycle, including patient access, billing, coding, claims management, and reimbursement processes.
Expertise in hospital patient accounting systems and familiarity with regulatory requirements and payer guidelines.
Demonstrated experience in leading complex projects within a healthcare environment, with a strong focus on improving financial performance and operational efficiency.
Proficiency in project management methodologies, tools, and best practices.
Ability to analyze data and identify trends.
Strong communication skills, including the ability to engage stakeholders at all levels, translate technical or financial concepts for non-technical audiences, and deliver impactful presentations.

Nice To Haves

Experience with Epic EHR and revenue cycle management (RCM) platforms is highly desirable.

Responsibilities

Lead vendor management initiatives across the revenue cycle, including onboarding, performance monitoring, and offboarding activities.
Serve as an escalation point between revenue cycle operations and third-party vendors.
Establish and monitor vendor performance metrics, SLAs, and KPIs to ensure contractual obligations are met.
Identify opportunities for process improvement and cost optimization related to vendor services.
Support contract review, negotiation, and renewal activities in partnership with supply chain and legal teams.
Develop and maintain standardized processes, tools, and reporting for vendor oversight.
Manage project plans, timelines, risks, and deliverables for vendor-related initiatives.
Prepare executive-level summaries and presentations on vendor performance and strategic opportunities.
Ensure compliance with regulatory requirements and organizational policies.
Collaborate with IT and operations teams on integration, automation, and system optimization efforts involving vendors.
Responsible for administrative tasks related to the project including: development/maintenance of project plans, project tracking, budget preparation, meeting planning, status reporting, and change management initiatives.
Designs project team membership, project implementation methodology and steering committee membership.
Identifies and suggests solutions for barriers to timely completion of assigned projects. Issues may include technological incompatibility, problematic working relationships, budget constraints and educational deficiencies.
Participates in measurement of team success through performance evaluations.
Independently directs the work of the Revenue Cycle project team.
Provides project leadership, consultation and implementation including all stages in planning and participation necessary to complete new projects and major enhancements to the existing systems. Coordinates the implementation of the process and projects.
Reports on project progress to the appropriate leadership of OhioHealth.
Research hospital/Revenue Cycle business operation and gain understanding of application system features and function to achieve business objectives for the hospital.