About The Position
InsideBoard AI, the AI-focused entity of VO2 Group, is seeking a Project Manager to support a multi-year enterprise digital transformation program with a major U.S. customer. This role is crucial for scaling InsideBoard AI's presence in the U.S. market, focusing on digital enablement, adoption, and performance coaching for enterprise teams. The platform integrates KPIs, coaching plans, AI assistants, success communities, and in-flow activation. The Project Manager will orchestrate cross-business unit workstreams, steer delivery, and ensure successful platform implementation across numerous business units and advisors. This is a high-visibility, high-impact role within a significant digital enablement transformation.
Requirements
- 4–7+ years in consulting, SaaS delivery, digital transformation, or enterprise program management.
- Strong customer-facing presence with experience managing senior stakeholders.
- Proven ability to drive delivery in a complex enterprise environment.
- Excellent project management skills — planning, risk management, documentation, governance.
- Strong communication, executive storytelling, and meeting facilitation skills.
- Experience with CRM platforms (Salesforce, Dynamics, ServiceNow, or similar).
Nice To Haves
- Experience in enablement, customer experience, or operational performance programs.
- Background in analytics, KPIs, or coaching frameworks.
- Experience with AI-driven platforms or digital adoption technologies.
- Experience in large-scale contact center, retail, automotive, or field service operations.
- Bilingual (French/English) is a bonus.
Responsibilities
- Own the end-to-end delivery plan across multiple business units.
- Drive sprint planning, dependencies, timelines, and risk management.
- Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
- Align functional, technical, data, and product stakeholders on scope and delivery expectations.
- Ensure a consistent operating model across all business units and workstreams.
- Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
- Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops.
- Build crisp, executive-ready materials (roadmaps, dashboards, progress summaries).
- Maintain strong communication and alignment across a complex stakeholder landscape.
- Bring structure, clarity, and best practices to a fast-moving enterprise program.
- Advise business owners on activation strategy, KPI design, coaching flows, and operational change.
- Identify gaps and propose actionable solutions to accelerate adoption and performance.
- Champion InsideBoard's value and guide stakeholders on leveraging the platform to its full potential.
- Ensure configurations and deliverables meet requirements and follow governance guidelines.
- Track adoption, usage, and value realization; escalate risks before they become issues.
- Support run-phase operations (activation strategy, quarterly coaching cycles, content updates).
- Maintain high delivery standards in a dynamic, multi-BU program.
Benefits
- Base Salary: Competitive, commensurate with experience
- Vacation: unlimited paid time off
- Sick Days: 10 per year
- Health Benefits: a dedicated allowance to choose the best option for your health.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
101-250 employees
