Project Manager, Personal Insurance

Definity Insurance Company • Toronto, ON

5d • Hybrid

About The Position

As a member of our Personal Insurance Initiatives team, the Project Manager will have a strong background in Personal Insurance and will be responsible for planning, managing and delivering high priority strategic projects for various Business areas within Personal Insurance.

Requirements

• University Degree or College Diploma in Business Administration or Computer Science, information systems or a related discipline; PMP designation is required
• 5+ years of Business Project Management experience in Personal Insurance, leading teams using project management tools and techniques, both Agile and Milestone-based/Waterfall.
• Experience in Agile approaches: XP, Kanban, Scrum.
• Able to confidently provide effective written and verbal updates on the product roadmap and key projects to senior leadership and stakeholders.
• Strong written and verbal communication skills; ability to influence and effectively negotiate with stakeholders

Nice To Haves

• Experience working with or large system integrator or outsourced IT service providers is an asset
• Experience with Jira/Confluence, Microsoft SharePoint, MS Project, or other resource management and tracking tools (e.g. Clarity)
• A critical thinker, who is able to manage competing priorities and deliver outcomes in a dynamic environment

Responsibilities

• Successfully manage the delivery of projects or work streams across the different phases of the Project Management Life Cycle (e.g., intake, resourcing, execution, reporting, performance-tracking, close-out, etc.) while leveraging applicable PMO methodologies and tools.
• Deliver projects across various Business areas in Personal Insurance, leveraging a reasonable understanding of business and IT practices, terminologies and processes, ultimately seeking to facilitate the achievement of business goals within Definity by providing the right level of project management expertise.
• The Agile Project Manager demonstrates strong proficiency in both waterfall and agile methodologies
• Facilitate the Agile process, guide and mentor teams, remove impediments/blockers or guide the team to remove impediments.
• Plan and execute projects using selected methodology for managing project scope, requirements changes, multiple and competing demands and priorities.
• Use appropriate fact-based metrics / assumptions to determine and convey impact on budget, time and risk.
• Launch and manage the delivery of projects to ensure on-time and on-budget delivery
• Coordinate project team/POD activities and expectations, including collaboration with all project stakeholders from other areas in Definity, internal and external consultants, contractors, vendors and external regulatory organizations
• Identify, manage and monitor risks, assumptions, blockers, impediments, constraints and internal and cross-track dependencies
• Resolve project issues and conflicts, create or facilitate an action plan to resolve and escalate issues appropriately as required
• Provide reports tailored to various audiences according to complexity, risk and stakeholder reporting requirements.
• Develop project charters, project plans, RAID logs, and RACI’s
• Establish and maintain project oversight, governance and ensure appropriate oversight committees are in place and meet regularly
• Aggregate financial and non-financial project data at the project level
• Ensure that project outcomes are accepted, measure and analyze stakeholder perceptions
• Work with Finance and project sponsors to track delivery costs and determine benefits realization post implementation
• Collaborate effectively with cross-functional teams including Architects, Designers, Developers, Business Analysts, Technical Testers as well as business and technology leadership

Benefits

• Hybrid work schedule for most roles
• Company share ownership program
• Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
• Pension and savings programs, with company-matched RRSP contributions
• Paid volunteer days and company matching on charitable donations
• Educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree