Project Manager PCI

Triplenet Technologies • Seattle, WA

10d • $48 • Hybrid

About The Position

We are seeking a Project Manager with a specialty in PCI-related projects to lead the implementation of a call center function where customers can make credit card payments over the phone using a secure, automated system. This role involves end-to-end delivery of PCI-compliant call center initiatives, requiring deep expertise in PCI DSS to translate security and compliance requirements into technical and operational solutions. The Project Manager will drive project strategy and execution, manage risks and dependencies, and produce executive-ready project artifacts. Rigorous documentation and governance practices are essential to maintain audit-ready project files and streamline PCI validation.

Requirements

• Demonstrated success leading complex, schedule-driven technology projects from initiation through implementation, with the ability to deliver high-quality outcomes under tight timelines
• Strong written and verbal communication skills, with experience translating technical and compliance requirements into clear materials for both technical and executive audiences
• Proven ability to build consensus among diverse stakeholder groups and guide cross-functional decision-making processes involving IT, security, operations, vendors, and leadership
• Practical, solutions-oriented project management approach that balances compliance rigor, technical feasibility, cost, and operational impact
• Experience maintaining well-organized project documentation, decision logs, risk registers, timelines, and audit-ready records
• Familiarity with PCI assessment requirements including AOC, ROC and ongoing scans and compliance operations.

Nice To Haves

• Experience with payment systems, cardholder data environments (CDE), contact center payment flows, or related payment technologies and service providers

Responsibilities

• Project Manage and implement call center function where customers can make credit card payments over the phone with a secure, automated system
• Lead end-to-end delivery of PCI-compliant call center initiatives, including detailed scoping, requirements definition, vendor procurement, technical implementation, and quality assurance to ensure successful QSA assessment and ongoing compliance.
• Apply deep, hands-on PCI DSS expertise to translate security and compliance requirements into technical and operational solutions across telephony platforms, call recording, payment flows, network segmentation, and third-party integrations.
• Drive project strategy and execution simultaneously, balancing big-picture program goals with day-to-day technical and compliance details, risk mitigation, and dependency management across IT, security, operations, and vendor teams.
• Produce executive-ready project artifacts including decision papers, compliance traceability matrices, implementation roadmaps, risk logs, and detailed project timelines to support fast, well-informed stakeholder decision-making.
• Establish rigorous documentation and governance practices, maintaining audit-ready project files, architecture diagrams, control evidence, and testing records to streamline PCI validation, reduce remediation cycles, and support long-term compliance sustainability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed