Project Manager - Partner Onboarding

Apple • Sunnyvale, CA

1d • Onsite

About The Position

As a Project Manager within the Partner Ecosystems team, you will play a meaningful role leading partner enablement and onboarding efforts across all of Apple product lines for Device Enrollment. You will contribute to a wide range of activities including leading partner integration projects in coordination with various global and regional teams. In addition, you will play a critical role in crafting and implementing Apple’s next generation partner integration and collaboration platform. The Partner Ecosystems & Programs team works with Channel Partners to integrate their systems with Apple’s to support various programs. This position supports Apple’s Device Enrollment Program, which provides a fast, streamlined way to deploy and supervise institutionally owned devices by automating mobile device management enrollment. Your work will enable channel partners to provide the benefit of device enrollment to corporate and institution customers. You are a leader and facilitator who is dynamic, driven, organized, and detail-oriented. You excel in program and project management, communicate with ease at all levels, thrive in ambiguous environments, and are adept at facilitating actions and resolving conflicts. Some travel may be required.

Requirements

• Bachelor's degree or equivalent experience, plus 6 years of relevant industry experience.
• Knowledge of enterprise software and integration technologies such as EDI, API, Web services, FTP, and web portals.
• Project management background with a focus on enterprise tools or systems.
• Experience in two or more of the following areas: B2B API Integration (JSON), B2B or B2C sales and account management, sales operations and process management, or business process re-engineering.
• Proficiency with macOS and productivity applications, including Keynote, Pages, FileMaker, and Excel.
• Familiarity with subscription services and invoicing.
• Experience with writing technical and program documentation.
• Track record of presenting technical and business requirements to cross-functional teams and senior management.
• Demonstrated ability to apply problem-solving and analytical skills to resolve complex integration issues and operational escalations.
• Background in managing multiple concurrent projects while maintaining strict attention to detail.

Nice To Haves

• Professional Certification in Project Management (PMP).
• Dedication to the perpetual value of the customer experience with a grasp on consumer psychology.
• Motivation and a results-oriented mindset, including a willingness to perform tasks required to complete a project.
• Ability to work independently and with a team in a fast-paced environment, confidently managing through ambiguity and uncertainty.
• Aptitude for managing expectations with various groups, including resellers, carriers, and internal cross-functional partners.

Responsibilities

• Leading partner enablement and onboarding efforts across all of Apple product lines for Device Enrollment.
• Leading partner integration projects in coordination with various global and regional teams.
• Crafting and implementing Apple’s next generation partner integration and collaboration platform.
• Enabling channel partners to provide the benefit of device enrollment to corporate and institution customers.
• Facilitating actions and resolving conflicts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level