Project Manager - Operational Readiness (Remote, US)

Gainwell Technologies LLC • Any city, OH

2d • $86,800 - $124,000 • Remote

About The Position

The Operational Readiness & Review (ORR) Lead oversees readiness assessment, demonstrations, cutover, and increased customer service as legacy systems transition to Gainwell solutions. Working with Medicaid systems, the lead partners with third parties, internal teams, and account subject matter experts to ensure systems are understood, documented, and prepared for transition. The role also ensures communications meet Gainwell standards and client expectations.

The ORR Lead facilitates client demonstrations, maintains readiness assessments across vendors and internal teams, and leads project teams in accordance with established project management policies and procedures. The lead maintains project schedules, plans, demonstrations, reports, and checklists; motivates team members to meet objectives and deadlines; maintains positive client relationships; and communicates project progress, risks, assumptions, issues, dependencies, and constraints to workstream leadership.

Requirements

• Five or more years of experience in project and/or program management or equivalent leadership experience.
• Hands-on experience managing and successfully delivering multiple projects and/or programs of varying size and complexity.
• Exceptional verbal and written communication skills, with the ability to communicate project status, progress, and challenges to stakeholders at multiple levels.
• Experience adapting to changing priorities and responding effectively to emerging circumstances or issues, focusing on resolution and motivating the project team to do likewise.
• Experience managing projects in a client/vendor structure.

Nice To Haves

• Project Management Professional (PMP) certification.

Responsibilities

• Facilitate Operational Readiness Demonstrations directly with clients to showcase business results.
• Maintain an Operational Readiness Assessment across multiple vendors and internal teams to support migration from legacy systems to new implementations.
• Follow defined project management policies and procedures and lead project teams responsible for achieving project and program objectives.
• Maintain positive relationships with clients.
• Develop, update, and maintain reports and checklists, including the ORR Schedule, Operational Readiness Plan, and ORR Demonstration Plan.
• Organize, direct, and motivate project team members to ensure they understand ORR deadlines, scope, assignments, and objectives and deliver on expectations.
• Communicate project progress to workstream leadership, including identifying, communicating, and monitoring risks, assumptions, issues, dependencies, and constraints.

Benefits

• Flexible vacation policy
• Educational assistance
• Comprehensive health benefits
• 401(k) employer match
• Leadership and technical development academies
• Work flexibility
• Learning and career development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed