Chargé·e de projets, Affaires opérationnelles / Project Manager, Operational Affairs

CCA•Montreal, QC

9d•CA$62,000 - CA$66,000•Hybrid

About The Position

The Canadian Centre for Architecture (CCA) is an international research institution and museum founded on the conviction that architecture is a public concern. We produce exhibitions and publications, develop and share our collection, advance research, offer public programs, and host a wide range of activities that explore how architecture shapes—and could reshape—contemporary life. Founded in 1979 by Phyllis Lambert as a new type of cultural institution, and currently led by Giovanna Borasi, the CCA is based in Montréal but operates globally through collaborations, partnerships, and off-site initiatives. The CCA’s organizational structure is centered around three areas: Operations, Curatorial, and Advancement and Engagement, fostering collaboration and strategic focus. The Advancement and Communications functions are closely aligned to ensure coordinated outreach, visibility, and public support. CCA Operations: Bringing together the People and Culture, Finance, Buildings and Grounds, Security, Information Systems, and Digital Media sectors, CCA Operations play a key role in supporting the institution’s mission and ensuring its smooth functioning. Rooted in a collaborative, cross-functional, and trust-based culture, they ensure that day-to-day activities are aligned with CCA’s overall strategy and objectives. Operations focus on four key pillars: improving operational efficiency, ensuring quality and compliance, managing risk, and promoting sustainability. The Project Manager, Operational Affairs supports the delivery of institutional priorities by coordinating cross-functional projects and initiatives across the Operations division. The role contributes to a broad range of activities related to operations, employee experience, compliance, information management, and continuous improvement. Working closely with teams across Operations, this position serves as a central point of coordination, helping to advance projects, support decision-making, facilitate communication, and ensure alignment across operational functions.

Requirements

Bachelor's degree in Business Administration, Information Management, Human Resources, Project Management, or another relevant field
3 to 5 years of relevant professional experience
In-depth knowledge specific to their professional field of activity
Strong organizational, coordination, and project management skills
Demonstrated ability to work effectively across multiple teams and priorities
Excellent judgment, attention to detail, and follow-through
Fluency in French is required
Excellent planning, coordination, and organizational skills
Ability to manage multiple files simultaneously and prioritize effectively
Ability to handle sensitive matters with tact and diplomacy while maintaining confidentiality
Analytical mindset and continuous improvement orientation
Strong interpersonal skills and ability to work collaboratively with multidisciplinary teams
Excellent communication and writing skills
Initiative, autonomy, and sound judgment
Diplomacy, discretion, and rigor
Proficiency in Microsoft 365 tools and collaborative platforms

Nice To Haves

English is an asset

Responsibilities

Plans, coordinates and oversees projects and initiatives assigned by the COO, ensuring timelines, deliverables, and institutional priorities are met
Develops and maintains project tracking tools, dashboards, reports, and other coordination mechanisms to support planning, monitoring, and decision-making
Coordinates administrative follow-up for mandatory institutional training programs, including health and safety, protection of personal information, cybersecurity, and other compliance requirements. Maintain required records and support organizational compliance activities
Contributes to the implementation of internal policies, compliance requirements, and the maintenance of the contract repository within the context of operational projects and initiatives
Facilitates communication, collaboration, and information sharing across Operations teams to support the successful delivery of projects and initiatives
Contributes to the continuous improvement of processes, policies, practices, and tools by documenting procedures, identifying opportunities for enhancement, and supporting implementation efforts
Supports People & Culture initiatives related to employee experience, organizational culture, compliance, and continuous improvement