Project Manager - NetSuite , ERP System, Implementation

Oracle•United States,

1d•$81,700 - $166,100

About The Position

The Project Manager will primarily be responsible for managing the delivery of Oracle NetSuite Professional Services implementations of the NetSuite applications. Under the guidance of NetSuite’s delivery methodology, the resource will drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget – all while ensuring the highest degree of customer satisfaction. The Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite’s Professional Services. From initiation through to completion, the Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Project Manager will manage multiple concurrent projects and work with several resources within a matrix environment. From initiation through to completion, the Project Manager will be responsible for the construction, presentation, and signoffs of key deliverables such as project kickoff presentations, project plans, regular status reports, risk and issue logs, and working with the appropriate teams on change orders when required. The Project Manager will also facilitate planning sessions at various stages of the project lifecycle. Critical to the success of this role will be the setting and management of customer expectations concerning project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, escalation and change management processes, communication, and risk management plans.

Requirements

At least 3+ years of cumulative experience in a systems applications Project/Program Management, either internally via an IT organization or externally with a consulting firm or software provider.
Outstanding client-facing skills. History of building extraordinary relationships with clients and colleagues.
Ability to handle various projects simultaneously; adapts quickly and easily – manages multiple deadlines and multiple competing priorities in a fast-paced, rapidly changing environment.
Excellent communication and interpersonal skills, including experience successfully delivering presentations and managing meetings via web conferencing.
Solid organizational skills and attention to detail.
Exceptional escalation management skills.
Demonstrates thoughtfulness and excellent judgment when selecting methods and techniques for achieving project success.
Demonstrated ability to interact well at the “C” level.
Independently organizes and performs work required with minimal guidance, direction, and follow-up.
Ability to forecast work accurately, proactively manage workload, and assist project teams with doing the same.
Excellent teamwork skills. Works effectively as part of multiple, varied project teams and demonstrates a genuine commitment to team success.
Takes the initiative and ownership—proactive, results-oriented, with a can-do attitude in meeting critical deadlines.
A strong background in project management, including experience developing work-breakdown structures and project plans, most notably in Microsoft Project.
Strong client management skills and the ability to work with customers to develop and manage an implementation plan.
Implementation experience with ERP and CRM applications, and a good understanding of integration, data, customization, and other ERP implementation-related principles.

Nice To Haves

Experience with NetSuite or competing solutions a plus.
Formal Project Management methodology training, with significant practical use.
Certifications such as the Project Management Professional (PMP) are a plus.

Responsibilities

Managing the delivery of Oracle NetSuite Professional Services implementations.
Driving the delivery of Professional Services engagements according to scope, time, and budget.
Ensuring the highest degree of customer satisfaction.
Managing, tracking, and communicating project progress.
Ensuring quality delivery of Oracle NetSuite’s Professional Services.
Planning customer-specific engagements.
Managing the business requirements development, review, and signoff process.
Managing the execution of deliverables while controlling scope.
Executing the change management process when needed.
Ensuring timely resolution of discrepancies and project roadblocks.
Managing multiple concurrent projects and working with several resources within a matrix environment.
Constructing, presenting, and obtaining signoffs for key deliverables such as project kickoff presentations, project plans, regular status reports, risk and issue logs.
Working with appropriate teams on change orders when required.
Facilitating planning sessions at various stages of the project lifecycle.
Setting and managing customer expectations concerning project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, escalation and change management processes, communication, and risk management plans.