Project Manager, Marketing Operations Material Review

AbbVie•Mettawa, IL

10h•Onsite

About The Position

The Project Manager, Marketing Operations Material Review facilitates the management of Advertising & Promotional materials as they pertain to the U.S. Commercial MRP (Material Review Process). This role requires Spanish Language proficiency. The Project Manager, Marketing Operations Material Review ensures the facilitation of cross-functional team (Medical, Regulatory, Commercial, Legal, Compliance, others) review and approval of advertising materials, promotional materials, sales training materials, and promotional labeling materials. This role involves managing cross-functional team members and advertising agencies, maintaining open communication of material status, providing tactical support and project timeline oversight, and offering consulting and training support to team members using the MRP. The role also ensures timely review of all promotional, non-promotional materials through U.S. Commercial, Medical reviewers, Regulatory reviewers, and other key stakeholders. Additionally, the Project Manager provides key support for solutions and contingency plans to facilitate business success, holds self and team accountable for results, serves as a mentor, coaches others on the MRP, and proactively provides consulting, expertise, and MRP process training. The role also involves evaluating and updating processes to adapt to a changing environment and optimize efficiencies, coordinating logistics for timely production, fulfillment, and shipment of materials.

Requirements

5+ years’ experience in Project Management
Some understanding of Veeva or review systems
Some experience working with print and digital formats
Bachelor’s Degree in Business Management, Science, Education, Communication or related
Understanding of the MLR process and associated policies and systems
Pharmaceutical industry knowledge
Knowledge and prior experience in marketing, and communication or advertising agency experience
Working knowledge of Adobe Acrobat; MS Word, MS Excel, MS PowerPoint and Veeva PromoMats
Possesses ability to learn and adapt to other software tools as necessary
English is required
Spanish is required

Nice To Haves

Proficient project management skills, demonstrating the ability to balance competing priorities
Ability to forecast, prioritize, multitask, and manage multiple jobs in a fast-paced, rapidly changing environment
Capable of making informed, data-driven decisions under tight deadlines
Competent in data, analytics, and measurement
Strong interpersonal skills with the ability to collaborate well with others
Ability to quickly learn, adapt to, and comply with business needs, policies, and guidelines
Experienced at identifying, applying, and socializing lessons learned

Responsibilities

Manages the review process for promotional and non-promotional materials that are routed through the MRP.
Perform “Final Sign-off” on material submissions uploaded into Veeva.
Validate that the metadata / review tier aligns with the submitted materials.
Determine if legal/compliance is required.
Determine if Editorial Quality Check is required.
If additional reviewers are not aligned with the selected review tier, tag additional reviewers and update review tier as necessary.
Ensure sources files are uploaded into the Veeva for production vendors.
Validate all back-end approvals prior to routing material to Regulatory Affairs for Office of Prescription Drug Promotion (OPDP) submission.
Oversee release of approved material for distribution.
When material withdrawal is required, inform inventory vendors.
Initiate production of updated package inserts.
Identify promotional material that needs inventory updates and Initiate inventory update process.
Project manages a team of 10 to 20 cross-functional team members.
Schedule, manage and facilitate formal concept review requests, schedules live review meetings to resolve and discuss reviewer comments (i.e., Tier 1 reviews, Formal Concept Reviews).
Creates and communicates weekly review team meeting agendas.
Prioritize and schedule any additional live meeting requests (e.g., exceptions, revise & resubmits) as needed.
Schedule and facilitate weekly live prioritization meetings with business owners.
Review dashboard within Veeva to understand upcoming volume of materials being planned for submission.
Act as a neutral facilitator in project discussions, summarizes team agreements and maintains required documentation of discussion outcomes.
Maintain a positive, energetic, and engaged attitude and approach to work under times of stress.
Attend brand and tactical planning meetings to understand upcoming workload.
Send material status notifications through MRP.
Work closely with Compliance to address identified issues, as needed.
Notify Fulfillment Center, Business Owner or Interactive Agency of material status.
Develop, maintain, and track process metrics, communicating results to all stakeholders.
Provide regular updates to relevant stakeholders on the health of the advertising and promotional review and approval process.
When an existing piece is updated / changed, run report to identify in-market materials that are impacted and need to be updated / expired – alert Business Owners.
Consistently communicates timely and accurate information and project progress to project owners.
Supports the development of solutions and contingency plans to facilitate business success.
Shares and documents best practices/lessons learned to enhance overall business success.
Regularly communicates with project owners / vendors to ensure that project timelines are aligned with business needs and expectations.