Project Manager, Marketing on Demand

The Bernard Group•Chanhassen, MN

12d•Hybrid

About The Position

Smartpress is a fast-growing online printing service looking for a Project Manager to lead the launch, optimization, and ongoing management of their Marketing On Demand (MOD) sites for clients. This role serves as the connection between client marketing objectives and internal production/fulfillment teams, ensuring projects deliver measurable results. The Project Manager will guide complex projects from start to finish, define product specifications, and coordinate cross-functional teams to deliver high-quality solutions. This position requires a strong mix of client relationship management, creative problem-solving, and deep knowledge of print production. Success means building long-term client partnerships, driving customer satisfaction, and supporting revenue growth through exceptional project delivery. The shift is Monday through Friday 8:00 am – 5:00 pm, with a minimum of 4 days in the office.

Requirements

A Bachelor’s degree in Marketing, Business, or a related field — or equivalent work experience.
A minimum of 2 years of related experience in Project Management.
Excellent communication skills with the ability to build strong teams and networks.
Exemplary critical thinking skills to effectively solve problems.
Strong organizational skills with the ability to manage multiple projects while maintaining high attention to detail and meeting tight deadlines.
A collaborative mindset, while also being able to self-prioritize and work independently when needed.
Able to effectively communicate, both verbally and in writing.
Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization.
Willing to admit when you make a mistake.
Fiercely loyal to both our customers and team.
Trustworthy, reliable, and easy to get along with.
Enthusiastic and eager to take on new challenges.
Adaptable and willing to wear whatever hat gets the job done.

Nice To Haves

3 or more years of related experience in print (preferred).

Responsibilities

Serve as the primary contact for a portfolio of customers using our proprietary web-based platform for distributed ordering and inventory management.
Act as a trusted consultant, aligning platform solutions with client marketing and business objectives to influence and drive revenue growth.
Lead client discovery and scoping sessions to define, document, and manage product catalogs and program requirements.
Proactively recommend ways to optimize program usage and enhance platform presence to maximize efficiency and adoption across distributed networks.
Develop, maintain, and manage project plans, schedules, and resource allocation to ensure on-time, on-scope, and on-budget delivery.
Participate in implementation and project kick-off meetings to gather product requirements and establish expectations.
Identify project risks early, implement mitigation strategies, and apply creative problem-solving to secure needed resources.
Serve as the key liaison between clients and internal teams, including Sales, Implementation Managers, Estimating, and Production/Fulfillment.
Collaborate with the Estimating Team to deliver timely, accurate cost proposals for custom projects and services.
Partner with Production teams to ensure seamless execution, quality standards, and compliance with program SLAs.
Stay current on industry trends, platform updates, and best practices in distributed marketing platforms and e-commerce fulfillment.