Project Manager, Managed Care

United States•,
•Remote

About The Position

The Project Manager, Managed Care serves as a key liaison among payors, the Corporate Managed Care team, and functional support teams across Acadia facilities. Working closely with the Director of Managed Care, this individual leads cross-functional initiatives to evaluate and optimize workflows, improve operational efficiency, and enhance departmental accountability. The role identifies process gaps, develops sustainable solutions, and coordinates strategic projects that support departmental, divisional, and enterprise-wide objectives. It also improves the visibility, tracking, and reporting of key departmental performance indicators (KPIs) to support transparency and performance management. The position is described as part-time and remote. It is an individual-contributor role.

Requirements

  • High school diploma or equivalent experience.
  • At least three years of healthcare experience; behavioral healthcare experience is preferred.
  • At least two years of experience in project management, business operations, process improvement, or healthcare administration.
  • Strong organizational, analytical, problem-solving, and communication skills.
  • Commitment to strong documentation and diligent follow-up.
  • Ability to independently manage multiple initiatives while maintaining attention to detail.
  • Proficiency in Microsoft Word, Excel, Access, PowerPoint, Outlook, and project-tracking tools.
  • Excellent interpersonal skills, including the ability to interact effectively and professionally with internal and external individuals at all levels.
  • Ability to work within the organization's established policies, procedures, and practices.

Nice To Haves

  • Bachelor of Arts or Bachelor of Science degree in Business Administration, Healthcare Administration, or Project Management.
  • Behavioral healthcare experience.
  • Experience with Microsoft Power BI and SharePoint.

Responsibilities

  • Evaluate existing workflows, processes, and procedures to identify operational gaps and opportunities for improvement.
  • Partner with department, division, and corporate leaders to prioritize areas requiring additional structure, standardization, or process redesign.
  • Develop and maintain practical, sustainable solutions to improve cross-functional operational performance.
  • Identify opportunities to streamline functions, efforts, and workflows.
  • Coordinate and manage projects from exploration through implementation, completion, and/or maintenance.
  • Develop project plans outlining objectives, deliverables, timelines, responsible owners, and milestones.
  • Monitor project progress, identify potential barriers, and proactively escalate risks.
  • Maintain centralized tracking tools to provide visibility into project status.
  • Establish measurable indicators to evaluate the effectiveness of implemented process improvements.
  • Comply with organizational policies, procedures, performance improvement initiatives, and confidentiality policies.
  • Communicate clearly and effectively with internal and external stakeholders.
  • Develop and maintain constructive, cooperative working relationships.
  • Encourage mutual trust and respect with team members.
  • Maintain regular and predictable attendance.
  • Perform other duties as assigned.
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