Project Manager, IT

BC Ferries•Delta, BC

4d•CA$105,200 - CA$131,500•Hybrid

About The Position

BC Ferries is undergoing a significant, multi-year transformation of its technology and work processes. This initiative aims to enhance the experiences of both customers and employees while maintaining safe, reliable, and affordable service. As the company increasingly utilizes connected vessels and terminals, and adopts modern platforms with advanced analytics and AI, they are seeking innovative leaders capable of building, inspiring, and empowering teams to realize their vision. This role is ideal for individuals who excel in complex, large-scale environments, drive enterprise-wide transformation, and are comfortable bridging business strategy and technology delivery. The position offers a chance to play a key role in shaping the future of coastal transportation with lasting impact. The Opportunity: As BC Ferries evolves its technology usage to support its people, customers, and operations, they are hiring a Project Manager, IT. This role will lead technology initiatives focused on business transformation, improving operational effectiveness, and enhancing customer and employee experiences. The Project Manager will manage the entire lifecycle of complex IT projects, collaborating with business leaders, technical teams, vendors, and stakeholders to deliver valuable solutions. Responsibilities include planning, procurement, implementation, and post-project reviews, ensuring successful project delivery while balancing scope, schedule, budget, quality, and stakeholder expectations. This is a prime opportunity for a collaborative, solutions-oriented project management professional skilled in navigating complexity, building partnerships, and achieving strategic objectives.

Requirements

An associate or bachelor's degree in Business Administration, Computer Science, or a related field
At least 5 years of project management experience, including leading complex projects through the full project lifecycle
Strong communication, interpersonal, facilitation, and presentation skills, with the ability to engage and influence stakeholders at all levels
Proven ability to lead, influence, and motivate cross-functional project teams while fostering positive and collaborative working relationships
Strong analytical, problem-solving, and conflict-resolution skills, with the ability to adapt to changing priorities and timelines
Experience managing stakeholder expectations, building trust through transparency, and delivering a high level of customer satisfaction
Highly organized and detail-oriented, with a demonstrated ability to take ownership, follow through on commitments, and consistently deliver results
Sound business and financial acumen, with experience assessing business needs, managing project budgets, evaluating technology solutions, and supporting procurement activities including vendor evaluations, RFPs, RFIs, and contract negotiations
Knowledge of project management methodologies and best practices

Nice To Haves

Project Management certification is considered an asset
SAFe and/or Scrum Master certification is preferred
Experience managing capital projects and budgets of $1 million or more is an asset

Responsibilities

Leading the successful delivery of IT projects, ensuring they are completed within scope, schedule, budget, and quality expectations
Partnering with business leaders, executives, and stakeholders to define project objectives, deliverables, and success measures
Building strong relationships and provide clear, ongoing communication on project progress, risks, decisions, and outcomes
Facilitating workshops, steering committees, and stakeholder meetings to drive alignment and decision-making
Managing project budgets, risks, issues, dependencies, and change requests throughout the project lifecycle
Applying organizational change management practices to support user adoption and business readiness
Managing project risks, changes, dependencies, and competing priorities to keep initiatives on track
Applying project governance and change management practices to support successful adoption and business outcomes
Partnering with Supply Chain and vendors on procurement activities including RFIs, RFPs, evaluations, contract negotiations, and vendor management
Analyzing business needs and identifying opportunities to leverage technology solutions that support business objectives and long-term strategic plans
Applying BC Ferries project methodologies, PMO standards, and PMI best practices to ensure consistent and effective project delivery
Conducting post-implementation reviews and contribute to continuous improvement and project management best practices