Project Manager/Inside Sales – Large Format Print

Visions Inc•Saint Cloud, MN

4d•$55,000 - $65,000

About The Position

Visions, Inc. is seeking an experienced Project Manager / Inside Sales professional for its growing Large Format Production Center. The role combines project leadership, customer relationship management, and business development. The position serves as the primary contact for assigned accounts and the central connection among customers, sales professionals, designers, production teams, installers, and vendors. The role coordinates large format print projects from quote and concept through delivery and completion, ensuring accuracy, clear communication, issue resolution, and a high-quality customer experience. It also provides inside sales support, develops client relationships, identifies account-growth opportunities, and assists with limited prospecting and outside sales efforts. The position additionally supports office operations at the St. Cloud office, including invoicing support, supplies, job tickets, CRM and project-management systems, scheduling, documentation, shipping, and delivery coordination.

Requirements

At least 3 years of experience in large format printing, signage, project management, account management, or a related field.
Strong knowledge of print production processes and materials.
Excellent communication, multitasking, and organizational skills.
Experience with CRM, estimating, ERP, or job-ticketing software, such as Monarch or iQuote.
Proficiency with Microsoft Office.
Customer-service mindset and strong attention to detail.
Ability to stand, walk, and move around the facility.
Good visual acuity and color perception to assess print quality accurately.

Nice To Haves

Experience with large format and digital printing technologies.
Familiarity with Adobe Creative Suite.
Previous client-facing account management experience.

Responsibilities

Serve as the primary contact and source of information for clients on print projects.
Enter estimate requests and review pricing.
Coordinate and manage large format printing projects from quote to delivery.
Coordinate communication among sales, prepress, production, installation, and customers.
Review proofs, specifications, and production processes for accuracy.
Handle client changes, resolve issues, and keep stakeholders informed.
Provide quotes, process orders, and follow up on job status and client feedback.
Build and maintain client relationships to encourage repeat business.
Identify upselling and cross-selling opportunities.
Support limited prospecting and outside sales efforts as needed.
Provide invoicing support for the St. Cloud office.
Order supplies, manage job tickets, and maintain CRM and project-management equipment systems.
Support team communication and schedule coordination.
Coordinate maintenance and cleaning to keep the office and other areas clean.
Provide feedback to senior management to improve operations.
Keep records and documentation current and compliant.
Organize shipping and delivery services as needed.