Project Manager III
About The Position
Hewlett Packard Enterprise is hiring a Project Manager III to coordinate contract renewals, sustainment programs, customer governance, lifecycle management, and operational activities. The position is described as onsite, with an expectation to primarily work from an HPE office; the location details also specify a hybrid schedule in CFA01 for 2–3 days per week. Travel is expected to be approximately 25% to customer and/or HPE locations. The role manages project tracking, customer meetings, preventive maintenance, monthly Contract Data Requirements List (CDRL) deliverables, and new project onboarding. It works with Account Support Managers, Technical Account Managers, System Administrators, and cross-functional teams to track system updates, coordinate issue resolution, and support customer readiness. The Project Manager provides status reporting and guidance to Account Managers and other stakeholders, identifies risks and process improvements, and supports complex HPC delivery activities from validation through customer readiness. The ideal candidate is proactive, detail-oriented, technically curious, and comfortable in a structured, fast-moving environment with numerous technical and operational dependencies. They ask effective follow-up questions, drive accountability, communicate clearly with technical and non-technical stakeholders, and represent HPE professionally.
Requirements
- Bachelor's degree in Business, Project Management, Information Technology, Engineering, or a related field, or equivalent work experience.
- At least 5 years of Program Management, Project Management, Operations Management, Order Management, or related experience.
- Experience managing multiple projects, contracts, or sustainment programs simultaneously.
- Strong knowledge of project management methodologies, tools, and governance practices.
- Experience facilitating customer meetings, status reviews, and executive briefings.
- Demonstrated ability to track schedules, milestones, action items, and risks.
- Experience coordinating cross-functional teams, including contracts, technical support, engineering, and operations personnel.
- Strong stakeholder management and customer relationship skills.
- Experience managing escalations, operational issues, and risk mitigation activities.
- Proficiency with Smartsheet, reporting tools, and workflow automation.
- Demonstrated proficiency with Microsoft Office Suite and Smartsheet.
- Strong written and verbal communication skills, including the ability to communicate effectively with customers, technical teams, and senior leadership.
- Experience supporting maintenance, lifecycle management, change management, or sustainment activities in a complex operational environment.
- Experience supporting government, defense, federal, or large enterprise contracts.
- Ability to obtain and maintain any required customer-specific clearances or access credentials.
- Proven ability to manage competing priorities, meet deadlines, and work independently in a fast-paced environment.
- Government security clearance.
Nice To Haves
- Project Management Professional (PMP) certification or equivalent certification.
- Experience using JIRA, ServiceNow, or Salesforce.
Responsibilities
- Track contract renewal timelines, milestones, and actions using Smartsheet automation and reporting; monitor progress and identify gaps, risks, or delays.
- Review customer updates and track project commitments and deliverables.
- Maintain visibility into project health, risks, action items, and operational requirements across the portfolio.
- Provide Account Managers with guidance and status updates on sustainment and operational activities.
- Identify opportunities to improve workflows, documentation, AI-enabled support processes, automation, and operational efficiency.
- Develop agendas and facilitate recurring customer sustainment meetings, including monthly and bi-weekly reviews.
- Communicate customer updates and project status to internal and external stakeholders.
- Partner with Account Support Managers, Technical Account Managers, and System Administrators to track firmware, software, and system update requirements.
- Collaborate with Account Support Managers and System Administrators to manage case issues and coordinate cross-functional resources to resolve issues and support customer satisfaction.
- Track and coordinate preventive maintenance activities and keep schedules and contractual obligations on track.
- Coordinate and track monthly Contract Data Requirements List (CDRL) deliverables.
- Create and maintain project tracking documentation, dashboards, and customer-facing materials for new project onboarding and readiness.
- Provide regular executive and project status updates covering sustainment, operational, and contract-related activities.
- Support complex HPC delivery activities from validation through customer readiness.
Benefits
- Comprehensive benefits supporting physical, financial, and emotional wellbeing.
- Career development programs supporting professional growth and career goals.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
