Project Manager II - Infrastructure

Quality Technology Services•Ashburn, VA

About The Position

The Project Manager II – Infrastructure plans, manages, and delivers internal IT projects on time and within budget. The role coordinates communication among technical team members, including systems engineers, network engineers, and data center technicians, and across organizational departments while ensuring compliance with company guidelines. The ideal candidate is an organized, experienced technical project manager with strong written and verbal communication skills who can work effectively in a fast-paced, cross-functional, matrixed environment. The position collaborates with engineering teams on technical discovery, develops and manages project plans, coordinates resources and deliverables, evaluates proposed plan changes with stakeholders, and oversees multiple deadline-driven projects. It also reports project status, risks, issues, and escalations to upper management, including C-level leaders, and continually improves internal processes and documentation. The role is eligible for a competitive benefits package and bonus compensation. The stated Virginia pay range is $89,996.25–$137,628.27; compensation for candidates outside Virginia is aligned with location. QTS is an equal opportunity employer and provides reasonable accommodations during the employment process.

Requirements

Bachelor’s degree in Business, Engineering, Project Management, or a related field, or equivalent professional experience.
Seven or more years of IT, project management, service delivery, or customer relationship management experience.
Proficiency with the Microsoft Office suite.
Experience building detailed technical project plans and task dependencies based on technical familiarity and stakeholder interviews.
Experience managing complex strategic programs with multiple sub-projects or workstreams.
Advanced knowledge of data center and critical-environment concepts, including space, power, cooling, and connectivity.
Advanced knowledge of technologies used in data center architecture, such as routers, switches, firewalls, server components, storage, and virtualization.
U.S. citizenship is required by law for this position due to federal customer contracts.
Excellent interpersonal skills and ability to interface with senior management.
Strong facilitation skills.
Self-motivated, goal-oriented approach and extensive experience multitasking across multiple concurrent, complex projects.
Strong communication, organization, and management skills.
Strong time-management skills.
Ability to prioritize in a fast-paced environment.

Nice To Haves

Five or more years of progressive project management or team lead experience in an IT infrastructure environment.
PMP or Agile certification.
ITIL certification.
Experience with Salesforce CRM.
Experience with project management applications such as MS Project or Clarity.
Prior experience working in a data center environment.
Experience managing customer migrations.

Responsibilities

Work with systems and network engineering teams to complete technical discovery.
Apply project management expertise to ensure accurate and timely delivery of services.
Collaborate with team managers and resources to identify the project approach, deliverables, tasks, and resources, particularly for technical tasks and deliverables.
Develop and actively manage project plans covering phases, tasks, resources, deliverables, and due dates using traditional project management practices.
Review proposed project plan changes and meet with stakeholders to approve and implement beneficial changes.
Manage multiple projects and tasks in a deadline-driven environment and complete projects on time.
Continuously monitor and report project status, issues, risks, and escalations to upper management, including C-level leaders.
Continually develop and improve internal processes and organizational documentation.

Benefits

Medical, dental, vision, life, and disability insurance.
401(k) retirement plan with Roth and Traditional matching contributions and immediate vesting.
Flexible spending and HSA accounts.
Paid holidays, paid time off, paid volunteer days, and floating holidays.
Employee assistance program.
Tuition assistance and tuition reimbursement.
Parental leave and military leave assistance and benefits.
QTS scholarship for employee dependents.
Wellness program.
Bonus eligibility for the role; the posting also states every employee is bonus or commission eligible.
Stock Purchase Plan (SPP).
Holiday compensation when holidays are worked.
Pet and legal insurance.
Q-Rest Sabbatical Program.
Q-Anniversary Service Award Program.
QTS Charitable Matching Gift Program.
QTS Crisis Fund.