Project Manager I - Software Implementation

Caselle•Provo, UT

17h•Remote

About The Position

As a Project Manager I, you will manage the delivery of Caselle's ERP solutions for municipal clients under the guidance of senior project leadership. You will be responsible for driving day-to-day project execution across concurrent implementations of standard complexity, owning task-level scheduling, client communication, and internal coordination. This is an ideal role for someone building a career in SaaS implementation project management who wants hands-on experience with the full project lifecycle in a mission-driven environment.

Requirements

1–5 years of experience in project management, project coordination, or a related role in a software or technology environment
Foundational understanding of ERP systems or enterprise software implementation lifecycles
Experience working with project management tools (e.g., MS Project, Smartsheet, Asana, or PSA platforms)
Strong organizational skills with the ability to manage multiple tasks and deadlines simultaneously
Clear written and verbal communication skills-comfortable facilitating client meetings and preparing status reports
Detail-oriented with a proactive approach to problem identification and resolution
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience)

Nice To Haves

Exposure to public sector, municipal government, or GovTech software environments
CAPM (Certified Associate in Project Management) or PMP certification in progress
Familiarity with municipal finance, utility billing, or government operations concepts
Experience supporting ERP data migration or system go-live activities

Responsibilities

Manage day-to-day project execution for concurrent ERP implementation projects of standard complexity, following established methodologies and templates
Build and maintain project schedules, task lists, and status reports using PSA tooling and standard templates
Coordinate with System Consultants, Technical Consultants, and support staff to ensure deliverables are completed on time
Facilitate weekly status meetings with clients; prepare agendas, capture action items, and follow up on open issues
Track project milestones, risks, and issues; escalate blockers to senior project leadership promptly
Monitor project scope and flag potential scope changes; assist in preparing Change Order documentation when needed
Maintain accurate project documentation including meeting notes, decision logs, and lessons learned
Support change management activities by communicating project timelines and expectations to client stakeholders
Contribute to process improvement initiatives by identifying recurring challenges and proposing solutions