Project Manager - Group Medicare Strategic Initiatives

CVS Health•Hartford, CT

1d•Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Aetna Group Retiree Solutions (GRS) is a core component of the HCB Medicare Organization. Our vision is to develop an industry-leading group retiree health care business by delivering unrivaled value to our plan sponsors and their members. We aspire to provide personalized, member-centric care that treats retirees like human beings during a sensitive chapter in their lives. We work as a strategic partner that is uniquely committed to helping our clients reach their benefit goals. Innovation, accountability, and teamwork, with an emphasis on structure and process, drive us to deliver unparalleled results. GRS is seeking to hire a Project Manager - Strategic Initiatives within the Strategic Business Initiatives (SBI) Team. This individual will be responsible for: Continuously building cross-functional relationships with various stakeholders to ensure business goals are discussed, evaluated, tracked and routinely reported out on (via monthly business reviews, etc.). Developing and implementing SBI initiative dashboards that highlight progress against key programs, projects and partnerships. Collaborating with teammates and business partners to manage key strategic initiatives, drive process improvements and enhancements and implementing new ideas that support optimal member experience and improve overall team efficiency. Identifying gaps and recommending enhancements related to new and/or existing services and workflows based on broad view of the organization. Proactively partner across the SBI team and the organization to build upon and enhance service delivery and execution across renewals, OE, network inquiries and member experience initiatives in support of new/existing business. Additional cross-functional duties as needed to ensure departmental and business unit goals are met. Serve as lead for special projects across the team as business needs continue to evolve. This individual is a critical member of the GRS Strategic Business Initiatives team and is integral in delivering on our commitment to offer seamless experiences for our members, while delivering outstanding performance results. The ideal candidate is a motivated, self-starter who is interested in joining a growing segment and possesses an enterprise mindset.

Requirements

5+ years of experience managing projects and initiatives
Experience with project management tools and reporting systems
Track record of creating consensus for change and implementing process improvement strategies
Proficient in MS Office
Strong interpersonal, written, and verbal communication skills
Proven ability to deliver and communicate results in fast-paced environments
Problem-solver and independent thinker, with track record of meeting key business goals
Excellent analytical and project management skills

Nice To Haves

10+ years of total business experience

Responsibilities

Continuously building cross-functional relationships with various stakeholders to ensure business goals are discussed, evaluated, tracked and routinely reported out on (via monthly business reviews, etc.).
Developing and implementing SBI initiative dashboards that highlight progress against key programs, projects and partnerships.
Collaborating with teammates and business partners to manage key strategic initiatives, drive process improvements and enhancements and implementing new ideas that support optimal member experience and improve overall team efficiency.
Identifying gaps and recommending enhancements related to new and/or existing services and workflows based on broad view of the organization.
Proactively partner across the SBI team and the organization to build upon and enhance service delivery and execution across renewals, OE, network inquiries and member experience initiatives in support of new/existing business.
Additional cross-functional duties as needed to ensure departmental and business unit goals are met.
Serve as lead for special projects across the team as business needs continue to evolve.