Project Manager - Government Security Operations

SERVEXO•Jacksonville, FL

2d•$75,000 - $85,000•Onsite

About The Position

The Project Manager is responsible for the overall management, performance, and success of a government security contract involving both armed and unarmed security personnel. This position oversees supervisors and more than 50+ officers assigned to the contract and serves as the primary liaison between the company and government representatives. The Project Manager is responsible for ensuring all contractual obligations are met, maintaining staffing levels, managing schedules, enforcing standards, and ensuring operational excellence across the contract.

Requirements

Minimum of 5 years of Project Manager experience in security operations, government contracting, law enforcement, military, or related field
Minimum of 3 years managing supervisors and large teams in a security environment
Experience managing armed and unarmed security personnel
Strong knowledge of government security contracts, staffing, scheduling, compliance, and performance metrics
Experience conducting investigations, disciplinary actions, and employee performance management
Ability to manage multiple priorities, deadlines, and operational issues in a fast-paced environment
Strong communication, leadership, conflict resolution, and client management skills
Proficient in Microsoft Office, scheduling software, and report writing
Valid driver’s license with clean driving record
Must be able to pass a background check and meet all government contract requirements

Nice To Haves

Active security license and firearms qualifications preferred
Military, law enforcement, or prior government contract experience strongly preferred

Responsibilities

Oversee daily operations for armed and unarmed security personnel assigned to the government facility
Manage, coach, and supervise site supervisors and 30+ security officers
Ensure all officers maintain compliance with licensing, certifications, uniforms, equipment, and post requirements
Develop and maintain schedules to ensure full staffing coverage for all shifts and posts
Coordinate hiring, onboarding, and training for new officers
Conduct inspections to ensure officers are properly uniformed, equipped, and performing duties according to post orders and company standards
Monitor and track equipment inventory including uniforms, radios, keys, firearms, less-lethal equipment, and other assigned items
Meet regularly with government clients and serve as the primary liaison between the organization and government representatives
Respond to client concerns, incidents, emergencies, and staffing issues in a timely and professional manner
Prepare and submit monthly operational reports, incident summaries, staffing reports, training records, and other contract-required documentation
Conduct investigations into employee misconduct, policy violations, and performance concerns
Issue disciplinary action, corrective action plans, and performance improvement measures when necessary
Ensure compliance with company policies, client requirements, post orders, and government regulations
Review incident reports, daily activity reports, and supervisor logs for accuracy and completeness
Monitor overtime, labor costs, scheduling efficiency, and contract profitability
Assist with audits, inspections, and contract performance evaluations
Maintain a professional working relationship with client representatives, local law enforcement, and company leadership
Ensure the contract remains fully staffed, compliant, and operationally successful at all times
Be available for on-call support after hours, weekends, holidays, and emergencies as needed