Project Manager - Field Service Migration

MacDonald-Miller Facility Solutions • Seattle, WA

2d • $150,000 - $190,000 • Onsite

About The Position

MacDonald-Miller Facility Solutions is seeking a Project Manager – Field Service Migration to transform an executive vision into a successfully delivered and fully adopted field service platform. This role will be responsible for maintaining project momentum, driving disciplined decision-making, and leading cross-functional execution across business, IT, and vendor teams. The goal is to ensure that no critical elements are missed before go-live and that the final solution meets or exceeds current service, financial, and customer experience standards. Specifically, MacDonald-Miller is migrating from Key2Act’s Wennsoft Service module within its legacy Great Plains ERP environment to BuildOps. This transformation is expected to directly impact and improve the daily work experience of approximately 350 service team members. The project is described as complex and fast-paced, yet also highly visible, meaningful, and rewarding. This is a dedicated, full-time onsite role from project kickoff through hypercare and stabilization.

Requirements

• 7–10+ years of project management experience, including at least two full-cycle field service or ERP implementations through go-live and stabilization
• Industry experience within commercial mechanical, HVAC, construction, or a similar field service environment
• Strong understanding of software integrations and data migration concepts
• Experience with data cleansing, validation, and testing processes
• Change management experience supporting field technicians, dispatchers, and back-office teams with varying adoption needs
• Experience leading structured User Acceptance Testing (UAT)
• Strong facilitation skills with the ability to drive meetings to decisions and maintain momentum across complex initiatives
• The ability to escalate issues with clear recommendations and actionable options
• Experience managing vendor accountability while maintaining strong working partnerships

Responsibilities

• Own the integrated project plan, dependencies, timelines, and execution across discovery, configuration, testing, go-live, and stabilization phases.
• Drive meetings toward decisions and outcomes, surfacing tradeoffs, escalating issues appropriately, and maintaining forward momentum aligned with sponsor and IT leadership direction.
• Bring together business process owners, IT, data teams, change management, and vendor partners into one coordinated execution rhythm, working closely with the ERP Project Manager throughout the implementation.
• Proactively identify risks, remove blockers, and prevent downstream surprises, particularly around integrations, data migration, testing, and operational readiness.
• Maintain accurate visibility into project scope, status, readiness, risks, timelines, and dependencies for leadership and stakeholders.

Benefits

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed