About The Position

The Project Manager will primarily be responsible for managing the delivery of NetSuite’s Professional Services implementations for Consumer Goods, Retailers and/or Manufacturers. Under NetSuite’s SuiteSuccess Methodology guidance, the resource will drive the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget – all while ensuring the highest degree of customer satisfaction. The Project Manager is a key player in managing, tracking, and communicating the progress of projects and ensuring the quality delivery of Oracle NetSuite’s Professional Services. The Project Manager will manage multiple concurrent projects and will work with several resources within a matrix environment. From Initiation through to completion, the Project Manager will be responsible for planning customer-specific engagements, managing the business requirements development, review, and signoff process, managing the execution of results while controlling scope, driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. From initiation through to completion, the Project Manager will be responsible for the construction, presentation, and signoffs of key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports. They will also facilitate planning sessions at various stages of the project lifecycle. Critical to the success of this role will be the setting and management of customer expectations in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, critical issue and change management processes, communication, and risk management plans. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] [[email protected]] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Requirements

  • Strong Project Manager role experience, including a significant portfolio of full lifecycle ERP solutions or comparable software delivery implementations.
  • At least 5 years of cumulative relevant role experience, ideally with a software vendor and/or professional services practice.
  • Strong client management skills and the ability to work with multiple concurrent customers to develop and manage an implementation plan.
  • Demonstrated experience in translating customer business requirements into workable world-class software solutions.
  • Demonstrated experience working with Sales, Account Management, and Executive stakeholders.
  • Significant Products solution domain experience with experience within Retail or Apparel industries preferred.
  • Experience developing work-breakdown structures and project plans, ideally using Microsoft Project.
  • Excellent understanding of common industry-standard business practices as related to Accounting (Accounts Receivable, Accounts Payable, General Ledger, Invoicing), Inventory Management (Item Strategy, Purchasing and Fulfillment), Demand Planning/Materials Resource Planning, support (Cases Management and Territory Management) as well as Sales Management
  • Formal Project Management methodology training, with significant practical use.

Nice To Haves

  • Cloud platform experience is strongly preferred.
  • NetSuite solution experience is a plus.
  • Previous NetSuite ERP implementation experience preferred.
  • Certifications such as the Project Management Professional (PMP) are a plus.
  • Ability to travel on a modest to moderate basis, as appropriate.

Responsibilities

  • Managing the delivery of NetSuite’s Professional Services implementations for Consumer Goods, Retailers and/or Manufacturers.
  • Driving the delivery of NetSuite’s Professional Services engagements according to the agreed-upon scope, time, and budget.
  • Ensuring the highest degree of customer satisfaction.
  • Managing, tracking, and communicating the progress of projects.
  • Ensuring the quality delivery of Oracle NetSuite’s Professional Services.
  • Managing multiple concurrent projects.
  • Working with several resources within a matrix environment.
  • Planning customer-specific engagements.
  • Managing the business requirements development, review, and signoff process.
  • Managing the execution of results while controlling scope.
  • Driving the change management process when needed.
  • Ensuring timely resolution of discrepancies and project roadblocks.
  • Construction, presentation, and signoffs of key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports.
  • Facilitating planning sessions at various stages of the project lifecycle.
  • Setting and management of customer expectations in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, critical issue and change management processes, communication, and risk management plans.

Benefits

  • flexible medical
  • life insurance
  • retirement options
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