Project Manager - Enterprise Networking

CompuNet•Phoenix, ID

1d•Hybrid

About The Position

CompuNet is seeking a Project Manager to join our Enterprise Networking Practice. This role supports an experienced team of Architects and Engineers in delivering professional services to CompuNet clients. As a specialized Project Manager, you will be responsible for the successful management of networking projects that meet client-defined objectives, deliver business outcomes, and support the long-term growth of CompuNet’s Enterprise Networking services business. Using principles of matrix management, this role will handle planning and logistics for the Enterprise Networking Practice’s active projects, from set-up to closeout. You will work with varying subgroups of Architects and Engineers within the team to lead work sessions, develop deliverables, complete technical configurations, and deliver strategic outcomes for CompuNet clients. Successful candidates will be flexible and adaptable, initiating activities and tasks that scale and enable CompuNet’s Architects and Engineers. In large accounts, you may also collaborate with the Account Executive and Client Program Manager, communicating regularly with them and involving them as part of the project team.

Requirements

Bachelor’s degree in a business-related field or 4+ years of work experience.
Minimum 3 years of proven experience as a Project Manager or in a similar consulting role focused on project delivery and customer success.
Experienced practitioner of project management methodologies, including Waterfall, Agile, Kanban, etc.
Time Management — able to handle multiple projects simultaneously, set priorities, and meet deadlines.
Self-Directed — able to take tasks from inception to completion with a high level of accountability.
Critical Thinking — proactive and solution-driven, able to bring order to unstructured problems.
Professional Communication — possesses strong verbal, written, visual (presentation), and interpersonal communication skills.
Detail Oriented — passionate about completing tasks accurately and mitigating risk.
Team Player — collaborates, builds trust, and develops innovative solutions within a team environment.
Seeks out and embraces opportunities that provide exposure to different situations, people, industries, technologies, and perspectives.
Multi-Tasking Skills — able to prioritize competing requests in a fast-paced environment.
Decisive Under Pressure — responds effectively and efficiently in stressful environments, occasionally created by IT downtimes and system outages.
Microsoft Savvy — an intermediate to advanced user of Microsoft 365 business applications for the purpose of collaborating, creating and customizing project deliverables.
Thinks Ahead — communicates ideas to improve processes and procedures with a positive and constructive attitude.

Nice To Haves

Project Management Professional (PMP) certification or equivalent project management credentials.
Agile project management methodology certification or training (such as CSM, PMI-ACP, AgilePM, etc.).
Experience driving projects with a duration of 3 to 12 months, involving many stakeholders, participants, and a high degree of complexity.
Experience working in a matrix-management model with multiple leaders, cross-functional teams, and dynamic roles.
Familiar with ConnectWise Manage and PowerBI for project tracking and budget management.
Career experience in a position with detailed time accounting and billable utilization requirements.

Responsibilities

Demonstrate strong organizational skills by effectively planning, coordinating, and managing multiple technical projects across multiple client environments, while working within potential resource constraints and addressing competing priorities.
Complete recurring project management activities, including scheduling, preparing for, and leading project meetings (kickoff and cadenced status calls) to ensure stakeholder alignment and produce documented outcomes.
Collaborate with project team members to schedule client-facing meetings, using agreed-upon communication methods to ensure availability, alignment, and adequate preparation.
Track project scope, use of budget, forecasted and confirmed schedules, and the status of deliverables against a Statement or Work (SOW) or project charter.
Maintain steady communication flows with clients, internal teams, and subcontractors to ensure alignment and project progress.
Proactively engage with clients to ensure they fulfill their responsibilities as outlined in the SOW and/or project plan, diplomatically holding stakeholders accountable to maintain momentum and achieve shared goals.
Ensure project roles, responsibilities, and levels of decision-making are clearly defined and understood.
Identify, monitor, and work to mitigate project risks and issues, forming a communication path for escalation.
Define project success criteria, ensuring alignment between CompuNet and the client on deliverables and outcomes.
Create and maintain project plans, converting understanding into a consolidated timeline highlighting major milestones, deliverables, and associated dates.
Identify and communicate inter- and intra- project dependencies and impacts.
Conduct status meetings with project teams to document accomplishments, upcoming activities, track performance against plans and budgets, analyze variances, and identify potential risks, issues, and resource conflicts.
Develop status reports and participate in status meetings, proactively communicating project progress, planned activities, risks, and issues.
Mitigate ‘scope creep’ by enforcing project boundaries agreed upon in the SOW and facilitating the development and approval of project change requests or amendments to the project charter.
Conduct post-project reviews and after-action sessions to document lessons learned, refine processes, and improve future project delivery approaches.
Ensure predictable, consistent, and high-quality project delivery across all active projects, adhering to client specifications and industry best practice.
Proactively engage with Architects and Engineers to serve as the ‘point person’ for all project activities, managing team access needs, aligning stakeholders, and maintaining project organization.
Assist in the creation and refinement of Statements of Work (SOWs), translating technical requirements into actionable project plans, and refining SOW and plan templates.
Oversee documentation efforts by proofing, formatting, and customizing deliverables to ensure clarity, consistency, and alignment with client expectations.
Streamline or assume responsibility for operational tasks associated with a project, managing and/or completing these activities.
Cultivate a foundational understanding of enterprise networking products, terminology, and project components to effectively capture and communicate technical concepts.
Proactively engage with Service Delivery Managers to ensure correct setup of project tickets and hours budgets in ConnectWise, report project progress, and validate kickoff/end dates.
Efficiently manage project budgets, expenses, and resources to meet financial targets.
Close out project phases and initiate client invoice delivery.
When applicable, proactively engage with Client Program Managers to complete client onboarding activities, request assistance in preparing for or leading project meetings, and contribute content for portfolio-level reporting.
Receive training and guidance on how to navigate the account and resolve problems with impacts extending beyond the immediate scope of a project.
Develop trusted working relationships and promote team building, leading to clear expectations and a balanced workload.
Demonstrate attention to detail in the customization of deliverable templates and creation of project support materials.
Show the value of effective project management through action; encourage consistent and meaningful utilization of project management in the delivery of client projects.
Quickly adapt to varying project management methodologies, processes, and deliverables used within client environments.
Work with minimal supervision.