Project Manager – Dynamics 365 CRM

Net2Source•St. Louis, MO
•Onsite

About The Position

We are seeking a Project Manager with strong experience in Microsoft Dynamics 365 CRM to lead end-to-end CRM projects. This role involves aligning CRM systems with business goals, configuring and customizing Dynamics 365, gathering user requirements, and collaborating with various teams for smooth project delivery. The ideal candidate will stay updated with the latest Dynamics CRM technology trends.

Requirements

  • Strong experience with Microsoft Dynamics 365 CRM
  • Knowledge of Power Apps / other MS Dynamics-supported tools
  • Excellent communication & analytical skills

Nice To Haves

  • Familiarity with Agile, Jira & banking operations is a plus
  • Team player with a continuous improvement mindset

Responsibilities

  • Lead & manage end-to-end CRM projects (Dynamics 365)
  • Align CRM systems with business goals & boost customer loyalty
  • Configure & customize MS Dynamics CRM (workflows, dashboards, reports)
  • Communicate with users, gather requirements & design solutions
  • Collaborate with QA, vendors & cross-functional teams for smooth delivery
  • Stay ahead with the latest Dynamics CRM tech trends
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