Project Manager, DX

Loblaw Companies Limited•Toronto, ON

33d

About The Position

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started. Why is this role important? Project Manager – Contract (14 Months) At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started. The impact you’ll make As a Project Manager within DX Studio, you will lead the delivery of complex digital experiences across multiple brands and business lines. This role operates at the center of design, development, content, and marketing, ensuring teams are aligned, priorities are clear, and delivery is executed seamlessly. You will manage a high volume of concurrent initiatives while also supporting fast-moving, ad hoc requests. This role is ideal for someone who thrives in a fast-paced environment, is highly organized, and brings a strong balance of structure, adaptability, and hands-on execution. You will play a key role in driving team efficiency, maintaining clear workflows, and ensuring high-quality digital delivery across all projects.

Requirements

You have 5–8+ years of experience in project management within digital, marketing, or agency environments
You have experience managing websites, microsites, or digital campaign delivery
You are comfortable working in Agile environments and facilitating sprint ceremonies
You are highly organized and able to manage multiple priorities in a fast-paced, high-volume environment
You are proactive, solutions-oriented, and able to triage and respond to urgent requests effectively
You have strong communication skills and are comfortable working with cross-functional teams
You are comfortable working within CMS platforms (e.g., Contentful) for content updates
You have experience with tools such as Coda, Jira, Excel, Figma, and Adobe Creative Suite
You are detail-oriented and take pride in delivering high-quality work
You are adaptable, collaborative, and thrive in environments with evolving priorities

Responsibilities

Lead end-to-end delivery of 3–6+ concurrent digital projects at a given time, including campaign microsites, editorial experiences, and platform enhancements
Manage intake of requests, define requirements, and build detailed timelines and workback schedules
Own and continuously refine project roadmaps to align with evolving business priorities
Own and maintain roadmap planning and project scheduling
Facilitate Agile ceremonies including daily stand-ups, sprint planning, and backlog grooming
Manage and prioritize team workloads, translating priorities into clear, actionable task lists
Act as the primary point of contact between DX Studio and cross-functional stakeholders across marketing, product, and technology teams
Communicate project status, risks, and dependencies clearly and consistently to stakeholders and leadership
Triage and manage incoming requests, including urgent updates requiring technical support or content changes
Support hands-on updates within CMS platforms (Contentful), including copy updates and basic layout adjustments
Maintain and evolve project documentation, trackers, and workflows (Coda, Jira, Excel)
Coordinate team resourcing and support onboarding of external partners where required
Identify opportunities to improve processes, workflows, and team efficiency