Project Manager, Development Data & Systems

Hospital for Special Surgery•New York, NY
•$88,500 - $134,750•Hybrid

About The Position

The Project Manager, Development Data & Systems manages cross-functional projects supporting fundraising operations, donor data, reporting, technology, analytics, and gift administration. The role reports to the Assistant Vice President, Development Data & Systems, with a dotted-line reporting relationship to the Vice President, Operations and Operational Excellence. It has department-wide strategic importance and accountability for advancing priorities across the Development Department, including accountability to Development Leadership and the Senior Vice President & Chief Development Officer. The Project Manager independently leads assigned initiatives from scoping through implementation and adoption, builds alignment among stakeholders, and provides leadership-ready reporting and recommendations. The position leads project planning and execution, coordinates technology, data, and operational initiatives, and supports testing, change management, and implementation readiness. It builds relationships across Development and with vendors and institutional partners, influences outcomes without direct authority, and identifies improvements to project delivery and operational workflows.

Requirements

  • Bachelor’s degree required.
  • Four to seven years of progressively responsible experience in project management, business operations, fundraising operations, advancement services, healthcare administration, or related fields, including ownership of cross-functional initiatives.
  • Experience managing multiple projects in a complex organization.
  • Strong organization, communication, facilitation, analytical, and problem-solving skills.
  • Proficiency with Microsoft Office, collaboration tools, and project management platforms.
  • Ability to influence stakeholders and work effectively across organizational levels.

Nice To Haves

  • PMP, CAPM, Agile, Lean, or related project management certification preferred.
  • Experience in fundraising, advancement, nonprofit, healthcare, or development operations preferred.
  • Experience with CRM, reporting, analytics, data quality, governance-related, change management, or operational improvement projects preferred.

Responsibilities

  • Own project plans, timelines, milestones, deliverables, communication plans, and portfolio status reporting from scoping through implementation.
  • Support project intake, prioritization, resource planning, and budget or effort tracking as applicable.
  • Manage scope, change requests, risks, issues, dependencies, decisions, and tradeoffs.
  • Prepare dashboards, executive summaries, recommendations, and leadership-ready updates.
  • Coordinate governance-related project activities under accountable business or data-governance owners.
  • Lead Data and Systems projects supporting fundraising operations, donor engagement, donor data, reporting, analytics, technology, and gift administration.
  • Translate business needs into actionable project plans with clear owners, timelines, and deliverables.
  • Support system upgrades, integrations, reporting enhancements, testing, deployment, and implementation planning.
  • Coordinate with vendors and institutional partners on deliverables, dependencies, testing, issue resolution, and implementation.
  • Define project success measures and monitor outcomes related to data quality, reporting, operational efficiency, and user adoption.
  • Coordinate user acceptance testing, issue tracking, sign-off, go-live readiness, and post-launch stabilization.
  • Develop communications, training, stakeholder-readiness, and adoption plans for new systems, processes, and reporting capabilities.
  • Monitor implementation outcomes and support adoption of new processes, systems, and reporting capabilities.
  • Document lessons learned and recommend improvements to future project delivery.
  • Build trusted relationships across Development, departmental stakeholders, vendors, and institutional partners; influence outcomes without direct authority; and maintain accountability for department-wide priorities.
  • Lead cross-functional working sessions, surface risks and tradeoffs, and drive stakeholders toward timely decisions.
  • Communicate project status, risks, dependencies, recommendations, decisions needed, and next steps to the Assistant Vice President, Development Leadership, the Senior Vice President & Chief Development Officer, and other accountable stakeholders.
  • Identify workflow improvements that increase efficiency, scalability, adoption, and user experience.
  • Provide project direction and coaching to project contributors or junior team members when assigned.

Benefits

  • Additional benefits consistent with the role.
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