Project Manager, Creative

ClearChoice Dental Implant Centers•Chicago, IL

About The Position

The Aspen Group (TAG) is a large retail healthcare business support organization that supports over 16,000 healthcare professionals and team members across 1,500 health and wellness offices in the U.S. TAG provides centralized business support services to five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. ClearChoice Dental Implant Centers, founded in 2005, is a national network of dental implant centers and a leader in providing dental implant treatments. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. This role is responsible for managing the creative development, execution, and production workflows for creative projects, orchestrating project kickoff meetings, and working with business partners and vendors to ensure accurate and timely production and delivery. The Project Manager will utilize project management and technical expertise to support and drive efficiency within the Creative department, manage communication regarding project specifications, distribution, budgets, and creative direction, and balance workload and team utilization for maximum efficiency and effectiveness.

Requirements

Bachelor’s degree OR at least 5 years of experience doing project management for creative, execution, and production stages of marketing campaigns and projects.
Intermediate project management experience (using software to plan, organize, and manage work and resources to bring about the successful completion of specific project goals and objectives, Workfront preferred).
Exceptional time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Intermediate level skill in Microsoft Office Suite: Creating reports, analyzing data sets to guide future actions, developing presentations, etc.).
Intermediate resource management experience (assessing level of effort, adding resources to a project, assigning resources to a task, leveling resources across task, assigning costs to a tasks, tracking percent complete, start, and finish dates, and viewing progress.
Experience in the indirect management of team members, including assisting in the development, training and assignment of work/projects to other members of a team.
Experience developing and delivering presentations to various audience levels within an organization.
Experience in identifying operational opportunities and recommending and implementing strategies to improve process and avoid issues.
Experience building and maintaining strong cross-functional relationships within a team.
Fluent in Figma, Workfront, Excel, and other project management software.

Responsibilities

Manages the creative development, execution, and production workflow for creative projects.
Acts as liaison between project initiators/requesters, and the internal creative and production teams and managers.
Gathers necessary information, including business goals/objectives, design/messaging information, format specifications, timing, and budget.
Processes, prepares, publishes, and communicates timing and actions to meet established deadlines of projects.
Remains abreast of job status and keeps all parties informed of the current status of all jobs in progress with regular frequency.
Defines, improves, documents and trains creative workflow processes to ensure team is operating at max efficiency.
Works with Creative leadership team to define, communicate and balance workload to ensure team is operating at maximum efficiency and effectiveness.
Manages the routing for approval stages of projects, and reviews proofs during the stages to ensure project objectives have been met and questions/concerns have been addressed.
Troubleshoots on projects and facilitates resolution on any issues that may jeopardize the timely completion, accuracy, and quality of projects.
Ensures timely release of artwork and all other related job materials for release to appropriate internal or external stakeholders/ vendors.
Defines and documents department onboarding procedures and ensures new hires are set up with appropriate technology and access to perform daily activities.
Leads the team’s more complex creative assignments and mentors other team members.
Intakes and assesses briefs submitted by creative stakeholder partners to ensure they are accurately and thoroughly completed to ensure the team has the critical info necessary to KO new work.
Partner with cross-functional teams, including marketing, design, and content, to facilitate workflow and resolve bottlenecks.
Create, document, and maintain scalable processes and procedures across multiple brands.
Continuously evaluate and enhance workflows to improve efficiency and collaboration.
Implement tools and systems to streamline project management and communication.