Project Manager / Associate Project Manager (Market Research)

m360 Research

9d•Remote

About The Position

The Project Manager is responsible for the management and implementation of the internal business processes involved in the collection and preparation of market research data; from the provision of the questionnaire to the delivery of the final deliverables. The Project Manager is responsible for a broad range of complex market research, administrative, and technical activities. The position requires management and facilitation among the various internal departments and external agencies involved in the project. With minimal consultation from a senior team member, manages all aspects of the internal business process all administrative tasks project initiation project scheduling managing all field activities to ensure that projects are completed within established budgets, parameters and schedule monitoring field status reports understanding the data requirements checking data and proofreading deliverables coordinating with internal and external departments/agencies.

Requirements

Experience in MR
Data collection and consulting
Project management
Client management
Client servicing
Excellent communication skills
Ability to handle multiple tasks and meet assigned deadlines within extremely short timeframes
Strong attention to detail and accuracy
Excellent analytical, computational, and problem solving skills
Excellent interpersonal and negotiation skills
Strong written and verbal communication skills with the ability to effectively interact with internal and external clients.
Ability to explore solutions to complex project situations within tight deadlines
Strong computer skills including Microsoft Office and/Suite and other specialized business-related software systems
Enthusiastic with Good people skills.
Enjoy working with and talking to people, and be open and interested in new ideas and ways of doing things
Willing to work in night shifts (US EST Shift)

Responsibilities

Manage clients, issues, and engagement through the course of projects.
Provide clients with solutions related to projects with focus on nurturing client relationships.
Manage and implement internal business processes for market research data collection and preparation.
Manage administrative tasks, project initiation, and project scheduling.
Manage all field activities to ensure projects are completed within established budgets, parameters, and schedule.
Monitor field status reports.
Understand data requirements.
Check data and proofread deliverables.
Coordinate with internal and external departments/agencies.
Study setup.
Scheduling projects: Planning what happens when, negotiating where necessary; preparing detailed instructions on studies to ensure studies are correctly administered; and personal briefings to Survey Programming, Data Collection, and Data Processing when appropriate.
Questionnaire input and specs.
Liaising with client; with suggestions/ recommendations for effective data collection.
Project handling: Monitoring job progress and providing feedback; ensuring deadlines are met and taking corrective action where necessary; liaising with client service and data processing on code frames and DP specs; handling project-related queries from data collection or data processing post field; ensuring work meets quality standards.
Quality control: Keep in touch with data collection and data processing or suppliers during the project so that problems can be rectified early in the job cycle.
Adhere to all processes/standards to ensure Quality.
Job analysis: Analyzing the performance on the study and providing recommendations to client service and operations for the future.