Project Manager, Associate Experience Technology
About The Position
Our Enterprise Tech Delivery (ETD) team within Associate Experience Technology is seeking a dynamic Manager level Project Manager to partner in leading our mission to Drive Operational Clarity Across the Tech Enterprise as an ETD Delivery Lead. In this critical role, you will be part of a team focused on ruthlessly pursuing solutions for enterprise challenges like inconsistent execution and fragmented processes. By leveraging Sensible Standardization, Intentional Automation, and Purposeful Orchestration, you will collaborate with smart, passionate leaders to reduce friction and enable scale. As a champion of the ETD Standard, you will lead with the customer, iterate with urgency, and "solve for the system" to ensure our technology organization delivers with precision and clarity from day one.
Requirements
- Bachelor’s Degree
- At least 4 years of Project Management experience
- At least 2 years of Jira experience
Nice To Haves
- Master’s Degree in Business Administration (MBA)
- 5+ years of Project Management experience
- PMP, Lean, Agile or Six Sigma certification
- Strong communication and collaboration skills
- Strong problem solving and influencing skills
Responsibilities
- Govern & manage large scale projects across the technology organization and Capital One Lines of Business (LOBs)
- Drive projects based on defined priorities; ensure scope of deliverables and timelines are met; identify risks and issues and mitigate or escalate as needed
- Ensure comprehensive project documentation and governance to proactively manage risks and guarantee on-time delivery
- Leverage strong problem-solving and analytical skills to ensure project execution aligns with business intent
- Serve as a strategic and tactical thought partner to stakeholders and cross-functional teams to drive seamless delivery
- Build strong relationships and leverage outstanding communication skills to inform, align, and influence stakeholders at all levels across the company
- Quickly implement clear frameworks and organization to effectively manage work within complex workstreams
- Lead with a coaching mindset to mentor, develop, and grow a team of associates
- Exhibit exceptional organizational flexibility when adjusting to shifting business requirements and evolving corporate objectives
Benefits
- health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
