Project Manager - Agile Delivery
About The Position
The Project Manager – Agile Delivery is part of Zoro’s PMO team and works closely with business owners, engineers, and product leaders to plan and deliver valuable initiatives. This role may serve as Scrum Master for an agile delivery team or as project manager for an initiative or Zoro Technology Request (ZTR) with a defined scope and end. In both cases, they are responsible for planning, execution, and successful delivery of outcomes. The Project Manager is a collaborative professional who leads without authority, ensuring successful delivery of project backlogs, release planning, and continuous improvement using industry-standard Agile and Lean practices.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Business, or related field (Master’s preferred).
- 4+ years of project/product delivery experience in Agile environments.
- Strong knowledge of Agile delivery methodologies, SDLC, and project management concepts.
- Agile certification required (CSM, CSPO, PMI-ACP, or equivalent).
- Advanced experience with Jira, Confluence, and Microsoft Office Suite.
- Excellent communication, facilitation, and interpersonal skills.
Nice To Haves
- Familiarity with leveraging AI-powered tools (e.g., for documentation, analysis, or workflow optimization) to enhance team efficiency and delivery outcomes preferred.
- PMP certification preferred.
Responsibilities
- Provides overall leadership and support to delivery teams or project initiatives; acts as front-line contact for activities, issues, and risks.
- Facilitates agile ceremonies and ensures healthy backlog management.
- Assists in roadmap delivery by partnering with Product Owners and engineering.
- Monitors, documents, and communicates project status; anticipates and resolves issues or escalates appropriately.
- Fosters transparency and communication across teams and stakeholders.
- Identifies and removes blockers to delivery progress.
- Ensures alignment with business objectives and value delivery.
- Administers projects in Jira and maintains effective documentation.
- Partners with teammates on the Project Management Operations team to iterate and implement lean processes and standards applicable to all Zoro delivery teams.
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
- Adoption assistance program
- 6 free sessions each year with a licensed therapist and Wellhub portal membership to support your mental and emotional wellbeing
- At least 18 paid time off days annually for full-time employees
- 6 company holidays per year
- 6% company contribution to a 401K Retirement Savings Plan each pay period, no employee contribution required
- Tuition reimbursement
- Student loan refinancing
- Access to financial counseling, education, and tools
- Charitable Gift Program - match gift to an eligible educational, cultural, community health, and human service organizations
- Employee discounts and admission to various civic and cultural institutions around Chicago
- Coffee bar, beer on tap, unlimited snacks, access to the onsite gym, and incredible city skyline views
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
