Project Management Support Specialist

Cintas • Chicago, IL

2d • $21 - $27

About The Position

Cintas is seeking a Project Management Support Specialist to support and maintain relationships with internal and external customers. The role works with sales, internal departments, and customers to provide closed-loop communication and meet tactical operational needs. It includes answering inbound calls, resolving issues, handling accounts payable, credit, and billing requests, coordinating special orders, managing Customer Service reports, and coordinating account activities with sales. The specialist also creates, documents, and implements process improvements.

Requirements

• High school diploma or GED.
• At least 2 years of customer service experience.
• Dedicated customer service or relationship experience.
• Experience communicating verbally and in writing with employees and customers at all organizational levels.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and intranet/internet.
• Order entry and information systems experience.

Responsibilities

• Support and maintain relationships with internal and external customers.
• Work with sales, internal departments, and customers to provide closed-loop communication.
• Meet tactical operational needs, including answering inbound calls and resolving issues.
• Handle accounts payable, credit, and billing requests.
• Coordinate special orders.
• Manage Customer Service reports.
• Work with sales to coordinate account activities.
• Create, document, and implement process improvements.

Benefits

• Medical, dental, and vision benefits, with premiums below the national average and four medical plan options, including one offered at no cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Company-paid disability, life, and AD&D insurance.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED