Project Management & Planning Operations Rep Sr

Lockheed Martin•Fort Worth, TX

5d•Hybrid

About The Position

The Project Management & Planning Operations Rep Sr coordinates the operational aspects of ongoing projects with the Protocol & Events team. Manages customer experience integration and organization operations. You will design, develop, and maintain metrics, dashboards, and performance reports that drive informed decision making, and you will lead cross functional collaboration to ensure projects are delivered on time and meet quality standards. Additionally, you will create and keep up to date process documentation, standard operating procedures, and training materials, while simultaneously organizing, planning, and executing multiple tour and visit initiatives. Proficiency with Microsoft Office and modern project management tools will enable you to streamline workflows, solve problems efficiently, and keep all parties aligned toward shared objectives.

Requirements

Strong customer engagement experience
Experience building and maintaining relationships across diverse stakeholder groups.
Experience developing metrics, dashboards, and performance reporting.
Experience facilitating cross-functional collaboration to ensure successful project delivery.
Experience creating and maintaining process documentation, standard operating procedures, and training materials.
Experience with organizing, planning, managing, problem solving and executing multiple projects simultaneously
Experience with Microsoft Office products and project management tools

Nice To Haves

Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education, with 10 years or more of professional experience; or 5 years of professional experience with a related master’s degree.
Demonstrated Defense Industry protocol & diplomacy knowledge
Demonstrated experience facilitating live stakeholder interactions, consistently delivering clear, strategic communications.
Experience integrating organizational processes & training
Experience with process and change management
Basic knowledge and acceptance of defense contractor standards
Experience with international cultures who form our customer base
Exercises considerable latitude in determining objectives and approaches to assignment
Develops and applies advanced concepts, techniques, and standards
Experience gathering customer feedback and translating insights into actionable improvements.

Responsibilities

Coordinates the operational aspects of ongoing projects with the Protocol & Events team.
Manages customer experience integration and organization operations.
Designs, develops, and maintains metrics, dashboards, and performance reports that drive informed decision making.
Leads cross functional collaboration to ensure projects are delivered on time and meet quality standards.
Creates and keeps up to date process documentation, standard operating procedures, and training materials.
Organizes, plans, and executes multiple tour and visit initiatives.
Streamlines workflows, solves problems efficiently, and keeps all parties aligned toward shared objectives using Microsoft Office and modern project management tools.