Project Management & Planning Manager

SGB-SMIT USA•Oklahoma City, OK

About The Position

SGB-SMIT USA, a division of the international transformer manufacturer SGB-SMIT Group, is seeking a Project Management & Planning Manager. The company develops and manufactures transformer technologies and custom solutions supporting renewable energy, industry, urban energy infrastructure, data centers, and e-mobility. The role leads the project management team and oversees the complete customer order lifecycle, from order entry through shipment and invoicing. It ensures orders are accurately processed and executed, delivery commitments are managed proactively, and order priorities align with company objectives. The manager works across Sales, Engineering, and Operations to establish realistic delivery dates and resolves order-related issues, escalations, and customer concerns while ensuring compliance with contractual requirements and customer specifications.

Requirements

  • Bachelor’s degree in Business, Operations Management, Industrial Engineering, Logistics, Supply Chain Management, or a related field.
  • 7+ years of experience in project management, supply chain, production planning, operations planning, or order management.
  • 3+ years of leadership experience managing planning or customer order management teams.
  • Strong ERP and MRP system knowledge.
  • Understanding of production scheduling, inventory management, and supply chain processes.
  • Lean Six Sigma Green Belt or Black Belt.
  • PMP certification.

Nice To Haves

  • Master's degree (MBA or related discipline).
  • Experience with Power BI or similar reporting tools.

Responsibilities

  • Lead the project management team and oversee the complete order lifecycle from order entry through shipment and invoicing.
  • Ensure accurate processing, validation, and execution of customer orders.
  • Monitor order backlog and proactively manage delivery commitments.
  • Collaborate with Sales, Engineering, and Operations to establish realistic customer delivery dates.
  • Resolve order-related issues, escalations, and customer concerns.
  • Develop and maintain order prioritization processes aligned with company objectives.
  • Ensure compliance with contractual requirements and customer specifications.

Benefits

  • Medical, dental, vision, and prescription coverage.
  • 401(k) with match.
  • Life insurance.
  • Long- and short-term disability.
  • Paid holidays.
  • Paid time off.
  • Flexible spending account.
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