Project Management Manager
About The Position
The Project Management Manager is a dual-function leadership role responsible for the successful execution of all projects related to sales while also providing oversight and direction to the Client Services team. As a primary cross-functional leader, this role partners closely with Sales, R&D, Planning, Quality, Procurement, Packaging, Operations, Regulatory, Supply Chain, and Finance to support a successful go-to-market process. The Project Management Manager is ultimately accountable for ensuring new customers and new products are launched on time, with clear alignment, proactive issue resolution, and a high standard of professionalism in both internal and external communications.
Requirements
- Bachelor’s degree or equivalent in related field with at least five years’ experience in project management
- Strong organizational communication, scheduling and time management skills
- Experience in management and training
- Proficiency in Microsoft Office and other business-related software
- Strong cross-functional communication and collaboration skills
- Ability to effectively manage multiple projects concurrently
Responsibilities
- Lead and coordinate all projects related to existing customer product changes and new business development commercialization from intake through launch and post-launch review.
- Build, maintain, and drive detailed project plans that clearly identify timelines, milestones, owners, dependencies, risks, and critical path items.
- Facilitate cross-functional project meetings to drive progress, remove roadblocks, and maintain accountability for deliverables.
- Monitor project progress and escalate issues that may impact timing, cost, quality, or customer commitments.
- Provide Sales and Leadership with regular updates on launch progress, key milestones, risks, decision points, and open questions requiring commercial alignment.
- Identify trends, recurring challenges, and process gaps to drive continuous improvement of commercialization processes, tools, and best practices.
- Provide leadership and direction to the Client Services team to ensure customer issues, requests, and risks are addressed in a timely and professional manner.
- Conduct weekly one-on-one meetings with the Client Services team to assess individual productivity and identify opportunities for improvement.
- Develop and implement a thorough training program for onboarding new Client Services hires, and continuing education.
- Coordinate logistics related to attending trade shows.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
