About The Position

The primary mission of the Project Management - Warranty Intern is to address systemic warranty related issues through a structured problem-solving method, manufacturing, or supplier related changes that continually improve customer satisfaction. The intern will practice and develop disciplined problem-solving tools and skills to continuously improve safety, quality, business, and manufacturing processes with an emphasis on reducing warranty cost and defect occurrence through quality improvement.

Requirements

  • Student working towards a Bachelor’s degree in Engineering, Quality, or related field throughout the entire duration of the internship

Nice To Haves

  • Cumulative GPA of 3.0 or above.
  • Ability to collaborate with others on projects.
  • Good oral and written communication skills.
  • Working knowledge of Microsoft Windows, Word, Excel, and PowerPoint.
  • Previous internship experience or work-related experience.

Responsibilities

  • Design new processes and re-engineer existing processes to produce outcomes that meet safety, quality, and business expectations.
  • Evaluate warranty data to identify issues, understand trends, and determine root cause.
  • Work with employee teams, platform teams, suppliers, dealer teams, and managers while exhibiting a professional and cooperative attitude.
  • Follow structured problem-solving process to implement solutions to warranty related issues.
  • Consult with suppliers, customers, and internal departments.
  • Assist in coordinating and evaluating the testing of vehicle components.
  • Follow roll out of solutions on the assembly floor and provide technical assistance.
  • Prepare information for product support bulletins that document solutions.

Benefits

  • Competitive total rewards package
  • People-first culture
  • Opportunities to support team member growth and success
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