At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Participates in the identification, design, development and implementation of assigned projects. Assigned projects may be general or systems related in nature. Interfaces with internal and external resources to ensure successful and timely completion in accordance with user needs. Participates in training users and evaluating the project. Manages performance of the project team and evaluates overall team performance. What You’ll Do Govern Project Delivery with Excellence Establish, maintain, and continuously enhance the governance framework that guides how real estate projects are planned, prioritized, executed, monitored, and controlled. Set and enforce delivery standards, policies, and procedures to ensure consistency, compliance, and alignment with CRE and enterprise objectives. Hold internal CRE teams, outsourced project managers, service providers, and internal clients accountable to defined design, performance, cost, and schedule standards. Act as a point of escalation and resolution for governance‑related issues and delivery disputes. Drive Performance and Continuous Improvement Oversee the performance of outsourced project management teams, sourcing partners, and internal stakeholders across the full project lifecycle. Develop and leverage KPIs, dashboards, scorecards, and recurring reviews to identify risks, trends, and improvement opportunities. Serve as the “Voice of the Customer” to service providers, ensuring feedback loops drive higher service quality, predictable outcomes, and continuous improvement in execution. Ensure Financial and Operational Oversight Provide financial governance oversight for the project portfolio by reviewing and approving prefunding requests, project budgets, and resource allocations. Validate alignment with strategic priorities, approved scopes, and governance thresholds prior to presenting recommendations to CRE leadership, business line partners, and Finance. Monitor cost performance, risk exposure, and forecast accuracy across a high‑volume pipeline. Vendor Selection and Contracting Oversee bid leveling and participate in the selection of general contractors and key vendors. Support contract negotiations and execute GC agreements in accordance with policy, ensuring commercial competitiveness, risk mitigation, and alignment with delivery expectations. Partner with Legal, Sourcing, Risk, and Finance teams as needed. Champion Strategic Collaboration Collaborate closely with Workplace Design, the Asset Management Office, and other CRE functions to ensure seamless coordination and strategic alignment. Serve as a primary governance interface for internal clients—clarifying delivery frameworks, communicating expectations, reporting on compliance, acting as an escalation point, and addressing concerns related to project controls, performance, and outcomes.
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Job Type
Full-time
Career Level
Manager