Project Management Assistant

All Energy Solar, Inc • St. Paul, MN

2d • $19 - $22 • Hybrid

About The Position

The Project Management Assistant supports the Project Management team by planning, coordinating, and executing project timelines. The role involves communicating with customers and internal teams, tracking project milestones, maintaining documentation, and identifying and resolving issues to help keep projects on schedule and within budget. Strong organizational, communication, and problem-solving skills are essential.

This is a full-time, non-exempt hourly position eligible for overtime. The role is hybrid, combining work at All Energy Solar headquarters in St. Paul, Minnesota, with remote work eligibility. Hybrid eligibility may depend on management approval, business needs, completion of a 90-day or longer employment and training period, and the employee being in good standing.

Requirements

• At least one year of customer service, project coordination, or related experience is preferred; an equivalent combination of education and relevant work experience will be considered.
• Strong attention to detail.
• Ability to work with managers in different departments.
• Ability to take direction and reliably complete tasks.
• Ability to communicate effectively with customers by phone and email.
• Ability to type at least 60 words per minute.
• Ability to lift up to 30 pounds occasionally and access and navigate each department at the organization’s facilities.

Nice To Haves

• Proficiency with Google Suite/Google Workspace (Slides, Sheets, Calendar, Forms, Docs, and Gmail) or related software.
• Experience using CRM software such as Salesforce and NetSuite.

Responsibilities

• Communicate with customers by phone and email to provide project updates, answer questions, document interactions, and support a positive customer experience.
• Use Coperniq to monitor project progress, maintain accurate records, update milestones, and report project status.
• Coordinate and confirm electrical and building inspections with homeowners, explaining schedules, expectations, and next steps.
• Schedule and coordinate solar commissioning and utility witness tests across company service territories, working with utility providers, homeowners, and internal teams.
• Set up, configure, and finalize solar system monitoring across platforms, ensuring systems are connected and customers can access monitoring information.
• Help maintain installation and inspection paperwork for the operations team.
• Help prepare and process customer invoices, track payments, and maintain project-related financial documentation.
• Provide project updates to internal departments, external partners, utility providers, and other stakeholders.
• Provide administrative and operational support to the Project Management team, including adapting to additional responsibilities and shifting priorities.
• Support customer satisfaction initiatives by encouraging customer reviews and referrals throughout the project experience.
• Perform other duties and tasks as assigned by management.

Benefits

• PTO accrual of 0.03847 hours per hour worked, up to 80 hours annually and 120 hours annually after the first year.
• Six paid holidays and one floating holiday.
• Dental and vision insurance, free for individuals.
• Health insurance with a free individual option.
• 401(k) with company match, eligible after 90 days for employees age 21 and older.
• Discretionary profit-sharing bonus based on company performance.
• Free employee assistance plan.
• Overtime eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed