Project Management Assistant

All Energy Solar • Saint Paul, MN

1d • Hybrid

About The Position

The Project Management Assistant supports the Project Management team by planning, coordinating, and executing project timelines. The role assists with customer and internal-team communications, project milestone tracking, documentation, and identifying and resolving issues to help keep projects on schedule and within budget. The position works with customers, internal departments, external partners, utility providers, and other stakeholders across residential and commercial solar projects.

This is a full-time, non-exempt hourly position eligible for overtime. It is hybrid, combining in-office work at All Energy Solar headquarters in St. Paul, Minnesota, with remote work eligibility. Hybrid arrangements are subject to management and business needs and may depend on completing 90 or more days of employment or training and being in good standing. The hourly rate is $19.00–$22.00, depending on experience and qualifications.

Requirements

• One or more years of customer service, project coordination, or related experience is preferred; an equivalent combination of education and relevant work experience is considered.
• Strong attention to detail.
• Ability to work with managers in different departments.
• Ability to take direction and reliably complete tasks.
• Ability to communicate effectively with customers by phone or email.
• Ability to type at least 60 words per minute.
• Ability to access and navigate each department at the organization’s facilities.

Nice To Haves

• Proficiency in Google Suite/Google Workspace (Slides, Sheets, Calendar, Forms, Docs, Gmail) or related software.
• Experience using CRM software such as Salesforce and NetSuite.

Responsibilities

• Communicate with customers by phone and email to provide project updates, answer questions, document interactions, and support a positive customer experience.
• Use Coperniq to monitor project progress, maintain accurate records, update milestones, and report project status throughout project stages.
• Coordinate and confirm electrical and building inspections with homeowners, explaining scheduling details, expectations, and next steps.
• Schedule and coordinate solar commissioning and utility witness tests across company service territories, working with utility providers, homeowners, and internal teams.
• Set up, configure, and finalize solar system monitoring across platforms, ensuring systems are connected and customers receive access to monitoring information.
• Assist with maintaining installation and inspection paperwork for the operations team.
• Assist with preparing and processing customer invoices, tracking payments, and supporting project-related financial documentation.
• Provide project updates to internal departments, external partners, utility providers, and other stakeholders.
• Provide administrative and operational support to the Project Management team, including taking on additional responsibilities as business needs arise.
• Encourage customer reviews and referrals throughout the project experience to support customer satisfaction initiatives.
• Perform other duties and tasks as assigned by management.

Benefits

• PTO accrual of 0.03847 hours per hour worked, up to 80 hours annually and 120 hours annually after year one.
• Six paid holidays and one floating holiday.
• Dental and vision insurance, free for individuals.
• Health insurance with a free individual option.
• 401(k) with company match, eligible after 90 days for employees age 21 and older.
• Discretionary profit-sharing bonus based on company performance.
• Free employee assistance plan.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed