Project & Logistics Coordinator (Field Service Dispatch)

NexCore Services•North Palm Beach, FL

4d•Onsite

About The Position

We are looking for a dependable, sharp, and proactive Project & Logistics Coordinator to act as the central hub of our field operations. In this role, you will strategically manage our team of field technicians and contractors to maximize productivity, optimize daily routes, and deliver exceptional service to our customers. If you love solving geographical puzzles and keeping a moving team organized, we want to hear from you.

Requirements

Proficient with Microsoft Office Suite (Excel and Word) and digital mapping tools; minimum typing speed of 45 WPM.
Exceptional verbal and written communication skills with a proven track record of handling high-pressure situations gracefully.
A self-starter who can multi-task, meet tight daily deadlines, and maintain a solution-oriented "can-do" attitude.
Reliable attendance Monday through Friday, 8:00 AM to 5:00 PM.

Responsibilities

Create efficient daily routes and maps using Google Maps and dispatch tools; clearly communicate job requirements to field technicians.
Monitor technician availability in real-time, schedule incoming jobs, and rapidly pivot to deploy resources during urgent or emergency client requests.
Verify daily work completion, ensure technicians submit accurate paperwork, and audit/calculate daily timesheets.
Serve as the primary point of contact for incoming calls from customers and technicians.
Maintain clear communication logs and act as a reliable liaison between field tech teams and our sales department.
Utilize integrated email, text, and call management software to keep company databases accurate and up to date.