Project Leader - Datacenter Construction, Thermal & Power - Phoenix, AZ

Vertiv Group•Phoenix, AZ

1d•Onsite

About The Position

The Project Leader provides start-up leadership for large, high-profile orders of Liebert power equipment and serves as the primary Vertiv Service representative on assigned projects from factory testing through start-up, site acceptance testing, and project completion. The role leads work with limited supervision, directs and guides others on complex situations, and maintains strong relationships and ongoing communication with customers, coworkers, sales representatives, CRC, Area/District Offices, and Area Managers. The Project Leader represents Service at customer and contractor meetings; plans and coordinates project start-up and testing; reviews sales orders, test requirements, customer procedures, drawings, and other documentation; coordinates staffing, equipment, subcontractors, and rentals; and supports installation, testing, troubleshooting, customer training, and close-out. The role also provides technical leadership and training to associates, supports critical customer issues, maintains safety standards, and completes project, financial, and administrative reporting. The position requires at least 90% domestic travel, with international travel as directed. The role includes on-call availability through a national paging system, flexible schedules that may include weekends, evenings, and holidays, and emergency deployment. The associate must hold a valid driver’s license and valid U.S. passport. Physical duties include standing, walking, handling tools and equipment, reaching, stooping, kneeling, crawling, climbing, and lifting up to 50 pounds consistently and up to 75 pounds occasionally.

Requirements

At least one of the following: ASEET (preferred), ASMET, six years of related military experience, or equivalent industry experience.
Minimum five years as a CE IV or equivalent project management experience.
Current product certifications and field knowledge assessment appropriate to job level.
Must meet all aspects of current job description and maintain a performance evaluation rating of meets requirements or better.
Expert working knowledge of electrical power distribution, generators, switchgear, automatic transfer switches, and related systems.
Mastery of electrical/electronic test equipment and theory.
Ability to read and interpret electrical one-line diagrams and blueprints.
Ability to independently evaluate sites and equipment, recognize customer needs, recommend acceptable solutions, and direct technical work at customer sites.
Expert knowledge of site acceptance testing procedures and equipment.
Strong troubleshooting, safety, planning, organization, time-management, communication, writing, diplomacy, and customer-relations skills.
Ability to work without direct supervision, lead by example, make decisions under pressure, manage stressful situations, and provide technical assistance by telephone.
Ability to communicate at all levels of customer and company organizations and provide technical support to junior associates.
Advanced word-processing, report-generation, spreadsheet, and email skills; familiarity with computer networks and test-equipment/data-analysis programs.
Mechanical aptitude.
At least 90% domestic travel; international travel as directed.
On-call availability through a national paging system and flexibility to work weekends, evenings, and holidays; deployable in emergencies.
Valid driver’s license and valid U.S. passport.
Ability to perform the stated physical duties, including lifting up to 50 pounds consistently and up to 75 pounds occasionally.

Responsibilities

Represent Service at post-sale customer and contractor meetings for assigned projects.
Coordinate start-up and site-testing activities, including reviewing requirements, sales orders, test procedures, and service items.
Gather project documentation, tag equipment, open start-up and site-testing tickets, and initiate requests for custom test procedures as needed.
Attend factory witness testing and represent Service to customers, contractors, and consultants.
Coordinate pre-site meetings, site visits, contractor support, staffing, test equipment, and heavy equipment such as load banks.
Support installation, start-up, site testing, troubleshooting, and timely resolution of technical problems.
Monitor project progress and completion; coordinate with sales representatives and District Managers on additional service quotes or excess labor caused by delays outside Service control.
Provide daily status reports and support District Offices or Power Technical Support on other projects as requested.
Provide on-the-job training, on-site direction, and customer training; communicate equipment issues to National Technical Support.
Maintain current knowledge of safety bulletins, field change notices, and service tips, and follow published safety guidelines and PPE requirements.
Coordinate project completion, customer training, and close-out; deliver test data and start-up reports to the customer.
Coordinate additional training, time-and-material quotes, subcontracted services, equipment rentals, and vendor purchase orders as required.
Collect project revenue and cost information and report it for service profit-and-loss reporting.
Review and process submittal drawings, log technical support calls, and submit accurate and timely administrative reports, including time cards and expense and mileage reports.
Maintain company property in accordance with company policies.
Communicate effectively with internal and external customers, provide arrival estimates where applicable, and maintain customer satisfaction.
Evaluate sites and equipment, determine appropriate billing status, make technical and commercial decisions, and provide expert consultation and technical support.
Follow company work-hour, dress-code, safety, start-up, and escalation policies; report work-related accidents or injuries within 24 hours.
Identify unsafe conditions and, when necessary, halt project work until conditions are corrected.
Provide on-site or remote remedial-service support, high-level technical support for critical customer problems, and international start-up or support when requested.