About The Position

The Site Leader provides jobsite leadership for large, long-duration, high-profile projects involving Vertiv power and/or thermal equipment. As Vertiv Service’s primary on-site technical representative, the Site Leader supports projects from construction through start-up, site acceptance testing, and completion. Working in tandem with the assigned Project Manager, the role helps drive cost controls, schedule adherence, resource management, and a positive customer experience. The Site Leader leads a multidisciplinary on-site team, coordinates work with customers and other on-site parties, and provides project status updates to Service Management, Project Management, and sales. The position also carries technical, safety, administrative, and customer-satisfaction responsibilities. The Site Leader maintains familiarity with equipment commissioning processes and safety updates; leads daily safety talks and inspections; ensures compliance with site and company safety policies; supports warranty administration and project documentation; and aligns customer expectations with Vertiv activities. The role requires independent technical judgment, project leadership, customer consultation, and the ability to respond calmly and diplomatically to changing priorities and stressful situations. Assignments are typically long-term, lasting from four weeks to 12 or more months, at industrial new-construction or retrofit sites. When a project is away from the Site Leader’s home area, travel may follow a rotation of three consecutive weeks at the customer site followed by one week of service break at the home office. During that break, the Site Leader is expected to work at least 40 hours on billable tasks and administrative duties. Schedules may be flexible and include weekends, evenings, and holidays. The role requires a valid driver’s license and the ability to deploy during emergencies.

Requirements

  • At least one of the following experience paths: six years of related military experience; at least two years of industrial construction management experience; or equivalent industry experience leading and actively participating in start-up and commissioning of power and/or HVAC equipment.
  • Ability to read and interpret electrical one-line diagrams and blueprints.
  • Strong organizational skills and ability to operate independently.
  • Strong verbal and written communication skills, including the ability to communicate at all organizational levels and demonstrate executive presence.
  • Ability to build and maintain trusting customer relationships and collaborate in high-stress environments.
  • Ability to respond quickly to changing customer priorities without disruption or resistance.
  • Diplomacy when interacting with internal and external customers, and ability to handle stressful situations while providing a calming effect.
  • Ability to make an immediate site evaluation, including environmental temperature and general operating conditions, without supervision.
  • Ability to independently evaluate site conditions and recommend acceptable customer solutions.
  • Ability to lead technical activities of other technicians and provide on-site project direction and customer consultation.
  • Expertise in COHE procedures and site acceptance testing procedures and equipment.
  • Advanced word processing, report generation, spreadsheet processing, and electronic mail skills.
  • Familiarity with computer networks, testing equipment, and data-analysis programs; mechanical aptitude.
  • Product certifications must be current; must meet all aspects of the job description and maintain performance and customer-relations standards.
  • Valid driver’s license and ability to deploy in emergencies.
  • Ability to consistently lift up to 50 pounds and occasionally lift up to 75 pounds.
  • Ability to perform the stated physical activities, including standing, walking, handling tools or components, reaching, stooping, kneeling, crouching, crawling, sitting, and climbing or balancing; required vision abilities include close, distant, color, peripheral, and depth perception, and adjustment of focus.

Nice To Haves

  • ASEET or ASMET qualification preferred.
  • Equivalent industry experience specifically leading and actively participating in start-up and commissioning of power and/or HVAC equipment preferred.

Responsibilities

  • Provide construction and technical leadership for large projects involving critical data-center infrastructure and Vertiv equipment.
  • Lead a multidisciplinary on-site team of Project Leaders, Installers, Technicians, Customer Engineers, and subcontractors.
  • Represent Vertiv in daily customer meetings and coordinate technical work with other on-site parties.
  • Lead and support equipment start-up and site testing; help ensure adequate daily manpower and assist with these activities as needed.
  • Provide daily status reports to Service Management, Project Management, and the sales representative.
  • Stay current on Vertiv equipment start-up and commissioning processes, tools, safety bulletins, field change notices, and service tips.
  • Lead daily toolbox talks, pre-job safety walks, and inspections; drive timely corrective and preventative actions.
  • Administer and enforce site and Vertiv safety policies, use appropriate PPE, follow work-hour guidelines, and report work-related accidents or injuries within 24 hours.
  • Model safe conduct, including use of STOP WORK Authority and Good Catch engagement.
  • Support the Project Manager in following the Vertiv Warranty process and obtaining technical data needed to maintain project systems.
  • Complete accurate and timely timecards, expense reports, mileage reports, service-request/task closures, and other required forms.
  • Maintain company property, including credit cards, PPE, test equipment, laptop, and smartphone, according to company policies.
  • Communicate with internal and external customers, align expectations with Vertiv activities, and clarify or realign expectations when needed.
  • Meet customer satisfaction and productive utilization guidelines; make timely technical and commercial decisions under pressure.
  • Evaluate site conditions, including environmental temperature and general operating conditions, and report tasks performed.
  • Independently evaluate customer needs and recommend acceptable solutions based on site evaluation.
  • Direct and recommend technical activities at customer sites, consult with customers alongside Project Leaders, and provide project leadership and on-site direction.
  • Apply COHE procedures and site acceptance testing procedures and equipment.
  • Comply with company dress code, safety regulations, start-up and escalation procedures, and Vertiv behaviors; lead by example.
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