Utilities Project Lead

Primera Engineers•Lisle, IL

3d•$70,000 - $90,000•Hybrid

About The Position

This Project Lead role manages customer requests for new or modified electrical service from intake through project closeout. The position serves as the primary customer contact while coordinating with contractors, municipalities, and internal teams to define scope, evaluate infrastructure, and ensure project feasibility. It involves preparing cost estimates, generating contracts, and ensuring compliance with utility standards and regulatory requirements. The role also oversees construction coordination, scheduling, inspections, and documentation to ensure timely and accurate project delivery. Strong project management, customer communication, and utility coordination skills are essential. This is a remote position with regular in-person customer engagements in the Arlington Heights, IL area, typically 1–2 days per week. Candidates must be based in the Chicago area and have the ability to travel within the territory as needed.

Requirements

Experience in utility, construction, engineering coordination, or project management preferred
Strong understanding of project coordination, scheduling, and stakeholder communication
Familiarity with electrical distribution systems (preferred)
Experience working with contractors, municipalities, and field crews
Strong organizational and documentation skills
Ability to manage multiple concurrent service requests and deadlines
Customer-facing communication and coordination experience
Minimum of an Associate’s degree or higher is preferred

Responsibilities

Manage incoming Customer Service Requests for new or modified electrical service
Act as primary customer interface throughout project lifecycle
Coordinate between customers, contractors, general contractors, and internal teams
Track scope, milestones, and project delivery timelines
Maintain ongoing project updates in internal systems
Review customer documentation (construction plans, load letters, technical materials)
Coordinate field walkdowns with engineering and design teams
Review sketches and designs (pole sets, facility replacements, system modifications)
Evaluate existing infrastructure capacity for new or increased electrical loads
Distribute project documentation to customers and contractors
Ensure contracts are executed and payments received before project advancement
Coordinate scheduling with field leadership and construction crews
Order service wire and meter equipment (OH/UG installations)
Initiate JULIE utility locates
Ensure permits, approvals, and locates are completed prior to construction
Coordinate post-installation inspections
Ensure compliance with ComEd standards
Track completion of all project scopes
Finalize documentation for project closeout