About The Position

CHEO is a global leader in pediatric health, comprising over 6,500 staff, clinicians, scientists, researchers, and volunteers dedicated to helping children and youth achieve their best lives. CHEO has evolved into an integrated child and youth health system, recognized for its advanced clinical infrastructure and excellence in care, research, and education. The Research Institute focuses on world-class research across various children's health concerns. CHEO has received numerous accolades, including being named Canada's best healthcare employer by Forbes and a top employer in the National Capital Region by Canada's Top 100 Employers. The organization serves over 500,000 children and youth annually from Eastern Ontario, western Quebec, Nunavut, and Northern Ontario. The Lead, Trauma-Informed Care will provide expertise, facilitation, and strategic guidance to establish CHEO’s Trauma-Informed Care approach and practices. This role involves understanding the organizational landscape, identifying strengths, gaps, opportunities, and risks, and translating these insights into a prioritized Trauma-Informed Care roadmap, change-readiness, and implementation plan. The Lead will engage with staff, medical staff, patients, families, and community members to co-define a meaningful approach. As a recognized expert, the Lead will build a plan and consistently model Trauma-Informed Care principles, demonstrating safety, trust, collaboration, choice, and empowerment in all interactions. This role acts as a bridge between organizational leadership, enabling partners, and individuals with lived experience, ensuring recommendations are practical, aligned with organizational priorities, and grounded in equity and cultural safety.

Requirements

  • Bachelor’s degree in a related health discipline and professional clinical designation (Essential)
  • Minimum 5 years’ experience in a healthcare setting (Essential)
  • Expertise in Trauma-Informed Care such as advanced academic research in Trauma-Informed Care practices and their application, specialized training in Trauma-Informed Care, or a combination of education and experience working in a Trauma-Informed Care environment (Essential)
  • Demonstrated experience in organizational assessments & program development
  • Experience leading complex implementation or change initiatives involving entire organizations or multiple teams and disciplines (Essential)
  • Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments (Essential)
  • Strong understanding of Indigenous perspectives, cultures, and traditions, including approaches to health and well-being (Essential)
  • Comfort and skill in navigating sensitive situations, including managing trauma disclosures and supporting individuals or groups when trauma may be activated (Essential)
  • Demonstrated ability to establish and maintain effective working relationships with diverse partners, including healthcare providers, community organizations, and people with lived experience (Essential)
  • Strong project management, facilitation, and change advisory skills (Essential)
  • Strong analytical, synthesis, and communication skills (Essential)
  • Sound judgement, resourcefulness, initiative taking and ability to work effectively within scope and resources (Essential)
  • Proficiency in the use of MS Office Suite and other computer technology. (Essential)
  • Criminal Record Check (Level 1) (Essential)

Nice To Haves

  • Strong understanding of engagement principles and practices, particularly in healthcare settings (Preferred)
  • Bilingualism (French/English) (Preferred)

Responsibilities

  • Conduct an organization-wide assessment of Trauma-Informed and responsive practices, including policies, workflows, education, physical spaces, and culture
  • Analyze current initiatives and programs to identify alignment, duplication, gaps, and opportunities related to Trauma-Informed Care
  • Integrate staff, medical staff, patient, family, and community experiences to inform findings and recommendations
  • Develop a multi-year Trauma-Informed Care roadmap, including tiered implementation options (from low-resource, incremental approaches to fully resourced, accelerated implementation), with associated dependencies, costs, benefits, risks, and readiness considerations
  • Identify and support advancement of near-term or low-resource opportunities that could be leveraged ahead of full implementation
  • Develop recommendations for governance, accountability, resourcing, and success measures or evaluation frameworks to support future sustainability
  • Provide expert consultation and coaching to leaders and teams to build understanding of Trauma-Informed Care principles
  • Facilitate working groups, advisory groups, or engagement sessions to inform assessments and roadmap development
  • Collaborate with enabling partners (e.g., I‑IDEAS, Safety & Family Partnership, OD&L, Occupational Health) to inform recommendations
  • Prepare executive-level reports, decision briefs, and recommendations to support funding and implementation decisions
  • Identify barriers and risks to Trauma-Informed practice and propose mitigation strategies
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