Project Estimator

STARC Systems Inc • Brunswick, ME

7h • $28 - $32 • Hybrid

About The Position

The Project Estimator plays a key role in STARC's sales process by preparing accurate, timely, and competitive quotes for custom and complex projects. Working closely with the sales team and channel partners, this role bridges the gap between customer needs and STARC's manufacturing capabilities — translating specifications, floor plans, and project requirements into detailed estimates that drive revenue and support a best-in-class customer experience. The Project Estimator is a key contributor to the sales organization's ability to respond quickly, price competitively, and close business.

Requirements

• Bachelor's degree preferred; equivalent combination of relevant education and experience considered.
• 2+ years of experience in a quoting, estimating, sales operations, or customer-facing coordination role.
• Experience with Salesforce.com or similar CRM required; proven ability to learn new platforms quickly.
• Experience reading floor plans, space planning documents, or technical drawings; or demonstrated ability to learn.
• Proficiency in Microsoft Office Suite, with strong Excel skills; experience with order management or ERP systems a plus.
• Familiarity with pricing tools, product configurators, or similar quoting software a plus.
• Exceptional attention to detail; able to manage multiple active quotes simultaneously without sacrificing accuracy.
• Strong time management and organizational skills; self-directed and able to prioritize under deadline pressure.
• Quick and proactive problem-solver; stays composed and resourceful when juggling competing priorities.
• Excellent written and verbal communication skills; professional and confident with both internal teams and external customers.
• Strong customer service orientation; relationship-focused with a commitment to delivering a best-in-class experience.
• Ability to interpret technical documents, specifications, and floor plans.
• Effective cross-functional collaborator; works seamlessly across sales, manufacturing, and finance to drive outcomes.
• Self-motivated and able to work independently with minimal supervision.
• Exhibits strong alignment with STARC’s core values: Team Aligned, Safety Focused, Committed, Innovative & Growth Oriented.

Nice To Haves

• Experience with order management or ERP systems a plus.
• Familiarity with pricing tools, product configurators, or similar quoting software a plus.

Responsibilities

• Produce accurate and timely quotes tailored to customer needs and project specifications.
• Manage the full quote lifecycle from initial request through revision, approval, and order conversion.
• Interpret floor plans, space planning documents, and customer specifications to develop accurate project estimates.
• Apply product knowledge and pricing tools to build competitive, margin-conscious quotes.
• Process orders accurately and maintain clean, up-to-date records within the CRM platform.
• Obtain shipping quotes, coordinate shipping dates, and collaborate internally to troubleshoot shipment issues.
• Track open quotes and follow up proactively to support conversion and close rates.
• Identify and escalate pricing exceptions, non-standard requests, or complex configurations to the appropriate team members.
• Maintain superior product and process knowledge to ensure quoting accuracy and consistency.
• Provide outstanding support to the sales team, serving as a reliable resource for quoting expertise and deep product knowledge.
• Support channel partners and dealers with quote requests, order entry, and account setup.
• Create and maintain vendor accounts; manage the administrative needs of channel partners.
• Coordinate the needs of customers, sales, manufacturing, and finance to ensure order success from quote to delivery.
• Serve as a knowledgeable and responsive point of contact for customers and internal partners throughout the order lifecycle.
• Assist the sales team in preparing proposals, bid responses, and customer-facing project documentation.
• Build and maintain strong relationships with customers, dealers, and reps to support satisfaction and repeat business.
• Supports and models STARC Systems values and mission.

Benefits

• Medical insurance plan options
• Health Savings Account and Flexible Spending Account options
• Employer HSA contribution for eligible employees enrolled in an HSA-compatible plan
• Dental insurance
• Vision insurance
• Basic life and AD&D insurance
• Voluntary life and AD&D insurance options
• Short-term and long-term disability insurance
• Voluntary accident, critical illness, and hospital indemnity insurance options
• Employee Assistance Program resources
• Paid time off and company holidays
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level