Project Director

BMS CAT•Clair-Mel City, FL

10d

About The Position

The Project Director estimates mitigation and/or construction work related to fire, water, flood, mold, and other property losses across residential and commercial properties. The role works with insurance carriers, adjusters, Third Party Administrators, consultants, property managers, and property owners to develop accurate scopes, competitive pricing, and projects positioned for profitable execution. This position combines technical estimating with business-to-business sales and marketing. The Project Director develops referral opportunities through industry relationships, professional follow-up, networking, and market visibility. The role also supports marketing presentations and works to grow revenue, market share, customer satisfaction, and project profitability.

Requirements

At least 3 years of hands-on estimating experience with commercial losses.
Ability to respond to emergencies on nights, weekends, holidays, or during vacation as necessary to serve customers.
Xactimate experience.
Strong understanding of mitigation processes, documentation, and insurance expectations.
Proven ability to build business-to-business relationships and generate repeat referral business.
Sales-oriented approach, including disciplined follow-up, pipeline management, and focus on growth.
Comfort supporting marketing efforts, presentations, networking, and customer meetings.
Strong organizational, time-management, and prioritization skills.
Strong communication skills with team members, commercial clients, and insurance professionals.
Team-oriented, accountable, and results-driven work ethic.

Nice To Haves

Experience with time-and-material estimating.

Responsibilities

Respond urgently and professionally to customer emergency losses, including after-hours as needed, to secure opportunities and position the company as the provider of choice.
Prepare accurate, competitive estimates based on thorough site inspections using industry-standard software.
Collaborate with operations on project handoffs, job starts, scope alignment, and supplements with appropriate approvals and documentation.
Provide customers with daily project updates, resolve issues, help ensure satisfactory completion, and support timely payment collection.
Work with insurance adjusters and consultants to address concerns.
Build and maintain referral relationships with adjusters, brokers, consultants, property managers, and commercial stakeholders.
Communicate clearly, respond quickly, and proactively solve problems for customers and referral partners.
Generate new business through networking, prospecting, and developing the referral pipeline.
Attend industry events, including association meetings, networking groups, and trade events, to build visibility and identify opportunities.
Support and participate in marketing presentations, lunch-and-learns, and capability meetings.
Focus consistently on revenue growth, customer experience, and profit performance.